- Report: #1532038
Complaint Review: Jan's Med A Car - hillburn new york
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Jan's Med A Car
15 Orange Turnpike hillburn, 10931 new york, United States
Phone:
(845) 753-2742
Web:
https://jansmedacar.com/
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Jan's Med A Car damage to vehicle at their facilities. hillburn new york
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On March 25th, 2024, at approx. 11:30am I went to pick up my vehicle at the towing company. When getting my vehicle from Larry, the tow man, at the left side of the lot. I first noticed the wide empty area the lot was that day, but I didn’t see my vehicle. Then I asked Larry if he knew where my vehicle was situated. Apparently my vehicle was hidden behind by a huge white van. I asked Larry why was this Van was pushed against my vehicle when there was an enormous space to place that van elsewhere. He said he would remove van from my vehicle. Upon looking further I noticed that the van was so pushed up against my vehicle, and my vehicle’s tires were dragged up with force, almost hitting another vehicle up front of mine, and all the pictures will show my evidence of this event. I went immediately to the office and complaint about this. I went outside of the office to wait for person in charge to resolve this matter of this un-necessarily damage to my vehicle. That's when same person Larry came out and looked at the damage, and said “how you want to handle this?” I told him obviously my vehicle didn’t have this specific damage in the rear of bumper. I told Larry that damage was not there originally, and we made a verbal gentlemen agreement. He asked how much money it would take to end this ordeal that was caused inside the lot and by him; which Larry went on to state he had 40yrs of experience working there. I asset the cost would be between $300- up to $600 at most by any repair shop. But we decided on $200.00 to end this discussion. Larry agreed and stated he would leave the money with desk to be given to me by tomorrow.
Larry went inside the office, and that’s when two other guys came out, and I tried to get their names, and possibly their position there at towing company, but no one was giving that information, like it was top secret. Anyhow this short man looked at the front of my vehicle and all other places before looking at where the damage I had pointed out from the beginning the rear bumper, which was the back area of the vehicle. This short guy who was the only one who spoke there, I imagine was the boss, because no one else was talking said directly “I am not going to pay for this, and get this piece of s*** car out of my lot”, and then continued to say “take me to court". To say he wasn't going to pay would have been enough of decision to make or say. But going further to insult my vehicle, and in front of my family was completely un-professional for a business man to act like, rude and vulgar.
2 Updates & Rebuttals
Flint
Rolla,Missouri,
United States
Scratch
#2General Comment
Mon, April 08, 2024
The scratch you showed a picture of is pretty obviously not caused by the towing company. The only way you would get a scratch like this is if you scrape the car on a post or something similar. I don't actually see any damage from the van touching your bumper. As to the other stuff, unless you have pictures of the car immediately before it was towed, I think you are going to have a hard time proving anything. You could certainly try taking them to small claims court, but you will need some better evidence than what you have showed.
Irv
United StatesYour Insurance
#3Consumer Comment
Mon, April 08, 2024
Turn it over to your insurance company! That's why you pay them.
