- Report: #1509336
Complaint Review: Go Green Auto Spa - Woodland Hills CA
Reported By:
go_green_auto_spa_is_a_fraud -
Los Angeles, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Go Green Auto Spa
6351 Owensmouth Ave Suite 101B Woodland Hills, 91367 CA, United States
Phone:
6067760331
Web:
https://www.gogreenautospa.com/contact
Categories:
Business Rating:
(0)
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Go Green Auto Spa Go Green Parking CLOSED LOCATION BUT STILL TAKING MONEY Woodland Hills CA
· On May 12, 2021, I booked an appointment online for car detailing with Go Green. The appointment was for May 18, 2021. I paid $85 in full on May 12, 2021. I received a confirmation email that day confirming my appointment and my payment of $85.
· The appointment was made at this website: https://shop.gogreenautospa.com/westfield-century-city/. As of June 23, 2021, this website is still operational and taking appointments.
· On May 18, 2021, I arrived for my appointment and the car wash was permanently closed. They did not perform any services for me as expected and paid for. I was forced to take my car somewhere else.
· I called the merchant several times to resolve the dispute and left multiple voicemail messages but never heard back.
· After receiving a notice from BofA that Go Green is challening my dispute, I called Go Green to inquire as to why they are continuing to challenge the dispute with the credit card company and the “manager” told me the following:
o “The credit card company is lying, we are not challenging the dispute”
o “We cannot refund you because corporate office is closed”
o “I do not care about this”
o “Go talk to Biden”
