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  • Report:  #1517851

Complaint Review: CVS/Caremark - Lee's Summit Missouri

Reported By:
Laurie - Little Elm, United States
Submitted:
Updated:

CVS/Caremark
PO BOX 6590 Lee's Summit, 64064 Missouri, United States
Web:
caremark.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This company cares nothing about the patient's quality of life. My doctor and I have been trying to get prior authorization for my medication since early January. We have complied with their every request (mostly trying cheaper medications) and have been denied four times. I have been having to pay $1,342 (thank God for Good RX!) per month for my medically necessary medication.

I used Express Scripts previously and had no problem with getting my prior authorization approved. I have been using this medication since 2006. It affects my ability to function and live a somewhat normal life. Without it, I have problems getting out of bed without it.  The Prior Authorization Department will not speak to patients and continue to reject my doctor's statements.



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