- Report: #1505912
Complaint Review: Comcast - Nashville area TN
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Comcast
unknown Nashville area, 37201 TN, United States
Phone:
1-888-865-6702 ext. 1
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Comcast EBAY Called saying could cut my comcast monthly bill for next 24 months but I have to purchase $400 in EBAY cards first giving them the card numbers. Nashville area TN
I received a call from man saying they had just signed a promotion with EBAY and would be willing to cut my monthly comcast bill by around $80 monthly for the next 24 months and all I had to do was purchase $400 worth of Ebay gift cards and call them back. I did and give them the numbers of the 2 cards for $200 each card. Then they call an hour or so later saying that they had made a mistake and that the contract said the cards couldn't be more than $100 dollars each. They had voided these two cards and that I needed to go back and get 4 cards for $100 each and call them back. I did that and gave them the numbers of each card.
For my trouble and because it was their mistake they agree to authorize a bank counter check for $500 with the extra one hundred for my troubles plus the other $400 to reimburse me. Then an hour later they called me saying that they are sorry but they found that they found out they can only send out in qualities of $1000 or greater so I needed to go back and purchase 5 more cards at $100 each and they would send me the bank check for $1000.
I didn't do this. By now I'm out of $800 and they want me to invest another $500. Sounds like a scam to me. What I don't understand is how they give you a good Comcast phone number to call (1-888-865-6702 ext 1) and give you their names and employee ID number. The names I spoke with said they were David Moe employee ID DT-5692-094 and Charlie someone ID# CX-090-247. Also I spoke with Alex Acaca but didn't get an ID number for him.
I have tried to get someone with Comcast at a higher authority to speak with to turn this in to them but no one there would give me a supervisor of any sort. One lady did say that they do not have these employees with the company and they have no ties with EBAY in anyway.
Be careful if anyone calls you telling you they are with Xfinity or Comcast because these guys operate professionally. How do you get into a company's phone system???? That is what threw me off. Now I'm down $800 because I fell for it.
1 Updates & Rebuttals
John
Takoma Park,United States
How on Earth
#2General Comment
Thu, March 11, 2021
...could you possibly think any of this was legitimate? Where you paying our bill with gift cards?
I'm sorry- I do feel bad for you and anyone else who gets scammed, but it's just extraordinary to me that anyone could fall for this. "Sounds like a scam to me"- yes, but why didn't it sound like a scam to you immediately?
Nobody requires gift cards for payment, ever. That's a gigantic red flag complete with alarms that was right in front of you, and you fell for it TWICE? You need to turn control of your money over to someone competent. Again, I'm very sorry- but seriously.
