- Report: #1520461
Complaint Review: coinme - seattle washington
Reported By:
frederick -
Alexandria, virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
coinme
113 cherry street, PMB 77544 seattle, 22052 washington, United States
Phone:
(800)944-3405
Web:
https//coinme.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
coinme none consumer fraud seattle washington
My name is, Mr. Frederick Hodges: I payed a visit to the giant food grocery chain on monday, august 1,2022 to purchase and to buy some bitcoins from the from the coinstar ATM machine in the amount of, $1,600.00 Dollars in cash. I arrived back at home to login and to gain access to my coinme bitcoin account to redeem my coinme bitcoin voucher and I was denied to gain access to my coinme bitcoin account.
I contacted and I called the coinme customer service hotline number which is printed and is located on the front of the coinme bitcoin voucher receipt slip and I left a brief message and my callback numbers for one of the customer service support team members to call and to contact me for some type of assistance.
Some type of help with my coinme bitcoin account and I didn't hear from anyone with the coinme customer service support team until the following week which was on tuesday, august 9, 2022. I received an e-mail message from a Mr. Devin and he is a coinme customer service supp ort specialist II with the coinme customer service support team and I sent him an e-mail message to him to resend the message to me again requesting the additional information.
Its been four days so far and I haven't heard back from him at this time and its been two weeks sense this problem has happen and has occurred and I believe that coinme has a poor customer service support team.
They don't care about they're customers and they shouldn't be granted a business licence to sale bit coins to the general public and except cash payments from the hard working customers. The hard working consumers who work and live in our communities and our neiborhoods and something has to be done and has to be enforced to handle and to correct this type of bad business practice in the business world of today.
Here is copy of the e-mail message from the coinme bitcoin exchange along with a copy of the e-mail message I sent back to coinme and I have a coinme bitcoin voucher in my possession that I am unable to redeem in the amount of, $1,600.00 Dollars.
