Choice Home Warranty sent a refrigerator repair man to my house in May when my Refrigerator quit working. The repair man came to my house 3 times with various parts for the refrig. None of them worked. Through the process of elimination, the repair man that Choice Home Warranty sent out said that the compressor was bad.
It was then July. I had been buying 20Lb. Bags of ice every other day bc that was my only refrigerator. He showed me, in my Choice Home Warranty contract, where it states that compressors ARE covered. Choice Home Warranty insists that the problem is a refrigerant cooling line, and lines are not covered.
I filed an appeal. The repair man, who they sent out, filed an appeal. It's now December, I'm without a refrigerator, and they will not replace or repair the covered compressor on my refrigerator. He warned me that they would try to get out of covering the refrigerator.
Just as the repair man stated, Choice Home Warranty, has refused to repair or replace my refrigerator. They've taken my money for 4 years. But don't honor their contacts. A total rip off company. After reading all of these similar stories, I see that is comman for them to do. Rip off company!