- Report: #1488868
Complaint Review: Byers Chevrolet - Grove City Ohio
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Byers Chevrolet
5887 North Meadows Dr. Grove City, 43123 Ohio, United States
Phone:
612 228 1551
Web:
www.byersauto.com
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Byers Chevrolet Transmission under warranty. No repairs since November 11, 2019 Grove City Ohio
Transmission went out on 2019 Spark in the snowstorm 11/11/19. Told transmission under warranty, no charge. Spark been waiting since then. Am told because of the GM strike earlier this year, part is waiting in Chicago to be delivered. Need my car. Told they have no courtesy car I can drive until Spark fixed.
Want to drive my car or, at no charge, a courtesy car to drive until mine is fixed.
Earlier this year, Byers started harrassing me with letters, phone calls and email wanting me to trade in my car. I finally got them to stop but it took several contacts to do so. I am not ready to sell this car and start payments. I originally paid cash but I do not have cash now.
Are they playing a game with me? Is this some sort of revenge for not trading my Spark when they harrassed me?
The dealer is close by and I have kept up service regularly. Service Dept. is polite and nice to me. Timely in their repairs until now. I do not want to start using another dealer who is not so close to my home but will do so it all this nonsense keeps up.
Julia Blaine
1 Updates & Rebuttals
Momo
United StatesThe Sleazy Car Business!
#2Consumer Comment
Tue, December 10, 2019
There may or may not be a strike related shortage of parts. However, what you do need to know is they really don't want to do your work. When it's a warranty claim, the manufacturer controls the pricing on what needs to be replaced. Because of that, they won't make as much money as compared to when they will PRICE GOUGE the customer in a non-warranty repair.
They can VERY EASILY let you use a car while you wait, but because GM tells them how much they are going to pay them, they are NOT going to lift a finger for you. Something to be watching for...do not be surprised if when the new transmission comes and they start replacing it, they suddenly find all sort of other "problems" which need fixed immediately and not covered by warranty.
That is so they can PRICE GOUGE you for something while you're car is there. This is a bogus fee dealership which means all sort of official sounding but FAKE FEES would be added to the cost of a car purchase. Oh, and that TV they say they are going to "give" you if you buy a new car?
They aren't giving you one penny. The cost of the TV will be covered by additional bogus fees, added points to the interest rate and/or an increase in the price of the car. Welcome to the Sleazy American Car Business!
