Complaint Review: Bridgehouse America is a scam - phoenix arizona

Mario, owner of Bridgehouse, replied to my text on Sat Aug 10 and answered my phone call on Sun Aug 11.  The conversation was cordial and professional. 

He was very upset about being linked to a guy in Colorado with the same name.  Although I stated that I "was not 100% sure of any connection", I do see it from his perspective.  Upon further research and after talking to Mario, I do NOT believe them to be the same person.

Mario Robert Garcia, owner of Bridgehouse America - Phoenix (now called Bridgehouse Investors - California) is NOT, I repeat NOT, the same Mario Robert Garcia in Colorado.

I asked RipOff Report to remove that paragraph but they believe adamantly in not changing or removing any posted report.  I found this out after several emails with their support team.

To consumers reading this, please understand my frustration.  I am a high school teacher, not a landlord.  I do not live in worlds of lawyers or dealing with companies like Bridgehouse that are worth millions.  In fact I am an unemployed teacher due to my leukemia and this is the only home I own.  I raised my children in this home and we needed to sell it to pay my medical bills.  We thought Bridgehouse was an answer to our prayers.

So after texting Bridgehouse the entire month of June with no proof of eviction, then paying out of our pocket to evict the tenant ourselves, and not collecting rent for three months, I am obviously very frustrated.  Court date Aug 22 does not mean tenant moves out.  Court will give her 2-3 weeks to move out, so I am probably out Sept rent also !!!

I stand by all the other facts that I have stated in this report, however, I do not believe that the owner of Bridgehouse is the same Mario Robert Garcia living in Colorado.

The website, www.bridgehouseamerica.com has been taken down, along with their facebook page.  They have moved their company from Phoenix to Southern California and are now www.bridgehouseinvestors.com. 

I still believe that if the tenant would have been served properly in June by Bridgehouse, our house would have been vacated in July.....however, Mario is claiming that he did hire a company to do this for him since they are/were in Phoenix and that company dropped the ball.

He said he would email me proof that he did in fact hire a company to handle the entire eviction process.  If it is true that an eviction company was hired in June whom failed, then I will post that proof.

Here is hoping that a company that buys & sells homes every day will do whats right and follow the contract we signed with them.  On Sunday Aug 11, 2019, Mario from Bridgehouse verbally stated that he will give us June rent this week and to send him all the repair bills.

Now we just need to collect July & August rent, along with court and attorney fees (approx $800).

I have attached our contract which states we get monthly rent from Bridgehouse, not the tenant.  It also states that Bridgehouse takes care of damages caused by the tenant.

Here is a prayer for the little guy.  A prayer that there is still people left who will do what is right.

After 24 days of not hearing from him, he finally replied to our text me after reading my complaint on Better Business Bureau. (Aug 10, 2019), His initial response was "I thought she moved out 3 weeks ago"...then I told her that she was still in there and if you though she moved out, then why not contact us to tell us she moved out? His response: "I had no idea, I am sorry". (email me....I have copies of all these text messages)

I asked him why he told me 8 times that "they were working on it" and "there would be a court date"...of course no answer.

His text this morning (Aug 11, 2019) was to call me a racist and to never contact him again. My wife's name is Cruzita Avila, daughter of a hispanic field worker born in Mexico. We are 100% not racist. Look us up on Facebook.

NEVER CONTACT HIM? The tenant that he moved into our house has lived rent free for 3 months and our house is damaged. We have a contract with Bridgehouse that says they will pay for damages. We had to evict her....but now Mario says NEVER CONTACT HIM? smh.

His reason for calling me racist is based on the information I posted on this thread about the warrant for a guy in Colorado with the same name and same phone number.  They are both named "Mario Robert Garcia"....so somehow posting a hispanic name makes me a racist

This is his way of getting out of paying us the $4,200 in back rent, plus damages to our house, plus court and attorney fees.