- Report: #1500763
Complaint Review: Beautiful Halo -
-
Author Not Confirmed
Why?
Beautiful Halo
China
Web:
https://www.beautifulhalo.com/
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Beautiful Halo Never delivered my ceiling light but charged me $123.29.
I ordered a ceiling light on August 23, 2020. The company's website falsely stated that standard shipping to the US would take 10 to 15 days. The company immediately charged my credit card $123.29 but never delivered the light. They keep telling me the order has "shipped" and provided a tracking link which does not work.
On September 29, 2020, I tried to cancel the order but they said per the terms on their website, I cannot cancel the order. On October 9, 2020, I threatened to contest the charge with my credit card company. They now claim that my light has shipped by "air" and is still on its way.
