- Report: #1484580
Complaint Review: Barkbox - Rock hill SC
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Author Not Confirmed
Why?
Barkbox
541 Dayton rd Rock hill, 29732 SC, United States
Phone:
8033249949
Web:
Www.barkbox.com
Categories:
Business Rating:
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Barkbox Bark box, super chewer Refuse to cancel monthly subscription Rock hill SC
This company has you enroll in a monthly subscription service where you receive goods for your dog every month for 29.99 for a one year period. ONCE you enroll, you can cancel the program so it will not renew after one year, BUT they will refuse to cancel you being billed monthly until that year hits so you are locked in.
Their website does not allow you to cancel it period. Customer service both phone and email will apologize and tell You the auto renewal is cancelled after a year but you will continue to receive and enjoy the monthly shipments and pay for them. They refuse to cancel.
You’re forced to cancel Your card with your bank so the card can’t work anymore or go through PayPal and ask PayPal to cancel and not allow them to debit any longer. I filed complaints with the BBB also.
