- Report: #1483435
Complaint Review: Att -
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Att
United States
Phone:
800.331.0500
Web:
Www.at&t.com
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Att At&t Uverse, At&t Wireless We don't have any service just one bar.
We moved on July 27 to Locust Grove Ga. Ever since that day we have one bar on our cells phones, calls drop, and calls will not connect. We have to sit in one spot to use our phones. I called in and was told 4 different stories today being the lastest call. They said there is a nationwide service outage that will not be fixed until September 19.
We can't go without service until then.They said we can cancel service but we have to pay for the phones. This is unfair because we need to cancel our service because we don't have any reception in our new home. We also can't get internet they keep lying and switching up reasons and we are still being charged for services we don't have.
Today I called and was told it was a worldwide outage but the street behind me and the side of me has service. Customer service just tells you anything. I even had a supervisor to tell me they are hiring, and need help and are behind on installations. He also said he would call me on Monday and as of Tuesday still no call.
