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  • Report:  #1510683

Complaint Review: American Home Shield - MEMPHIS TN

Reported By:
Nnika - Alexandria, Louisiana, United States
Submitted:
Updated:

American Home Shield
889 Ridge Lake Boulevard 38120 MEMPHIS, 38120 TN, United States
Phone:
888-682-1043
Web:
www.ahs.com
Categories:
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High July 2021 Utility bill as a result

American Home Shield quiet possible IS the WORST home warranty company in the business!! They force you to go with their vendors and then their vendors send out the most incompetent technicians on the planet! I have been going back and forth with TOTAL AIR CARE INC since July 1st trying to get my ductwork repaired with no success. Either technicians that do show up don't know what they are doing or they don't even bother to show up at all.

One tried to come to my house at 10:00 pm and another one sent me a text message at 1:00 am!!! My power bill was over $411 bucks because Total Air Care hasn't fixed the issue and American Home Shield refuses to either allow me to use a different company, pay my utility or give me a 50% discount on the home warranty plan that is costing me $1,079 a year!!

Total Air Care isnt the  only  vendor American Home Shield has sent out that I've had issues with. There has been others but this situation has by far been the worst and most costly thus far. Total Air Care do not even have a physical business in my state. Apparently, they had to close down their physical location. Based on the hundreds of negative reviews by other Louisiana homeowners I assume they were forced to shutdown due to poor business practices and horrendous customer service.



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1 Updates & Rebuttals

Karl

Highlands Ranch,
United States
Here’s an idea! You can...

#2Consumer Comment

Fri, August 06, 2021

mail a copy of your Ripoff Report to Dateline NBC and to 60 Minutes in New York. Maybe one of them will contact you and do a story on National TV so others are aware of what happened.

Both addresses to Dateline NBC and to 60 Minutes are available at this site. Just type in 271771 and they appear in Consumer Comment #1 at Ripoff Report 271771.

Good luck, and keep us updated.

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