- Report: #999656
Complaint Review: LensCrafters - wichita Kansas
Reported By:
madmike -
Goddard, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
LensCrafters
West-gate Mall wichita, Kansas, United States of America
Phone:
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LensCrafters paid $300.00 for glasses that have ruined my vision wichita, Kansas
I took my prescription to lenscrafters because they advertised 50% off on lenses. Paid $115.00 for a $15.00 pair of frames and nearly $200.00 for single vision lenses that I cant even see through , because almost immediately, they became crisscrossed with lines and scratches, even though I cleaned them carefully with eyeglass cleaning tissues. They are so cheap, they have ruined my vision, and I need a lawyer that will go after them for the damage their cheap lenses have done to my eyes.
2 Updates & Rebuttals
LensCrafters Customer Care
Mason,Ohio,
United States of America
LensCrafters
#2UPDATE Employee
Wed, January 23, 2013
Hello, thank you for sharing your feedback. My name is Jamie and I work for LensCrafters Customer Care. I'm very sorry to hear about your lenses. If you would like to send your contact information and the location you visited to [email protected] I would be happy to see what we can do to help. You may also contact us directly at 1 877 753 6727 (option 6) and anyone will be glad to assist you.
Ramjet
Somewhere,Michigan,
U.S.A.
See a doctor
#3Consumer Comment
Sat, January 19, 2013
I did not think a poor lens refraction could ruin your eyes but if it did, you had better see a good eye doctor long before you go to a lawyer.
If the doctor agrees that the lenses ruined your eyes, then go for the lawyer.
I would be interested in the results.
