1, Report: #1484404
Posted Date: Sep 02 2019
Lenscrafters Non-lasting Anti-Glare Coating Used on Glasses
What is wrong with business in America? In the old days, there used to be a sense that businesses won and lost. So long as the quality of service was good enough to keep the business fighting, they took a loss, knowing that they could have a clear come-back. That's called competitio...
Sodire, Fort Lauderdale, United States
Categories: Eye Care, Eye Glasses and Contacts, Eye glasses
2, Report: #1478904
Posted Date: May 23 2019
LensCrafters Failed to replace defective eyeglass lens
As a past customer, LensCrafters has been routinely emailing me promotional advertising; the more recent one stated that “you were here for us, now we (LensCrafters) are here for you.” Generally, their ads offer special discounted eyeglass sales in their promotions. Over the ye...
George, Arlington, United States
3, Report: #1468388
Posted Date: Nov 29 2018
lenscrafters had a gantee on my sales recipt saying 3 days fresno califorinia
day nine no glasses store lied too me very rude corprate lied to me very rude never got the glasses
lenscrafters, fresno, califorinia, 1
sherry, fresno, California, United State...
Categories: glasses, Eye Glasses and Contacts
4, Report: #1449634
Posted Date: Jan 23 2019
Lenscrafters Kitchener, ON Damage to a brand new luxury frame + chipped lenses! No refund or replacement or compensation of any ki...
I took a brand new Cartier to this store to order lenses. I purchased the frame just a few days before while I was traveling to US from a store in Washington DC, and have paid CAD 920. This frame was not available anywhere in Canada to my knowledge and that was why I purchased it in...
Lenscrafters, Kitchener, Ontario, 1
No name, Waterloo, Canada
Categories: sales glasses co., Eye glasses
5, Report: #1352659
Posted Date: Jan 29 2017
Lenscrafters Defective Anti-Reflective Coating Reynoldsburg Ohio
Lenscrafters, Reynoldsburg, Ohio, 1
cmohio, Blacklick, Ohio, USA
6, Report: #1296076
Posted Date: Mar 26 2016
LensCrafters Anti-reflective coating coming off Nationwide
I purchased a pair of glasses from LenCrafters in 2014. I have worn eyeglasses for most of my life, so I know how to porperly take care of them. Six months ago, I started to notice what appeared to be scratches on the inside of my eyeglasses. These scratches seemed to be getting...
LensCrafters, Nationwide, 1
krdw, Lacey, North Carolina, USA
7, Report: #1255023
Posted Date: Sep 15 2015
LensCrafters Southcenter MallTukwila WA Mis-leading Sales People. Deceiving the Customer. Tukwila Washington
LensCrafters in SouthCenter Mall Tukwila WA. While placing my order, I inquired about hard to clean smudges on lens, She told me the Premium AR lens were smudge free. 1. First misleading deceitful statement to a customer. 2. I called LensCrafters, now I'm told they are not smudge...
LensCrafters, Seattle, Washington, 1
clara, seatac, Washington, USA
8, Report: #1247204
Posted Date: Aug 08 2015
Lenscrafters HR looks the other way when employees bring situations to their attention Wilmington Delaware
HR looks the other way when employees go them regarding situations even when there is continual evidence of the actions. Managers will continually bully, harrass and verbally abuse employees yet nothing is done. Instead of firing the people that should be fired, they keep them...
Lenscrafters, Wilmington, Delaware, 1
AG, Philadelphia, Pennsylvania, USA
9, Report: #1202012
Posted Date: Jan 16 2015
Coopervision Rebates/Lenscrafters Lenscrafters told me to mail my rebate request to Coopervision and Coopervision did not honor i...
Lenscrafters told me I would be receiving a rebate for purchasing my contact lenses. All I needed to do was mail in my rebate form to Coopervision. I met my end of the agreement and Coopervision decided they would not honor the rebate. DONT LET LENSCRAFTERS TRICK YOU INTO THIS! YOU ...
Coopervision Rebates/Lenscrafters, Nationwide, 1
Coopervision rebate is a rip off! Don't ...
Categories: TV Production Studios
10, Report: #1183643
Posted Date: Oct 28 2014
LensCrafters Lens Crafters Unwanted Upsell of Service for Existing Customer Kennesaw Georgia
Oct 18, 2014MY Rip Off Report COMPLAINT ABOUT LENSCRAFTERS IN KENNESAW, Ga. LensCrafters Town Center At Cobb400 Ernest W Barrett Pkwy Nw Ste 100Kennesaw, GA (770) 421-050713 months ago I purchased 3 pair of glasses (frames and lenses) for about $550-600 from the LensCrafters st...
LensCrafters, Kennesaw, Georgia, 1
Annoyed consumer, Marietta, Georgia
11, Report: #1174351
Posted Date: Sep 04 2014
LensCrafters Elaine M Dolci Elaine Dolci rude, unprofessional, no customer service, incompetent Merritt Island Nationwide - Flori...
Elaine M Dolci has got to be the worst excuse for an eye doctor ever. She works in Merritt Island / Cocoa Florida area. Rude, impatient and unprofessional. Her push and shove method for fitting the sight equipment was actually painful. I had two appointments, the second was ...
LensCrafters Elaine M Dolci, Nationwide, 1
Florida ALERT, Merritt Island, Florida
12, Report: #1139481
Posted Date: Apr 17 2014
Lenscrafters TAMEEKA Store Manager Rude to not only myself, but to my mother, No Custumer Service Training. sense of Entitlement,...
I finally received my lens/frames this past Mid March. The whole order took over a month to complete. A little over a year ago I had the same prescription made. I got my frames/lens within 2 weeks. This time it took over a month. The order was entered multiple times. My lenses becau...
Lenscrafters, New York, New York, 1
Taiana, Flushing, New York
13, Report: #1137351
Posted Date: Apr 09 2014
Lenscrafters Square One , Luxottica Canada,LUXOTTICA CANADA, SQUARE ONE SHOPPING CENTRE Refused to replace new eyeglasses under e...
Lenscrafters AT Square One Shopping Centre . 100 City Centre Drive , Mississauga , Ont. Also known as LUXOTTICA Canada. I have been a customer for many years and was refused Replacement glasses even after paying for the extended warranty the company sells. I thought i would be safe ...
Lenscrafters Square One, Mississauga, Ontario, 1
14, Report: #1095184
Posted Date: Oct 28 2013
LensCrafters Discrimination, unjust and unfair treatment .... NorthWest D.C
Allison Tucker is the recent new General Manager at the LensCrafters Optique downtown D.C. Mrs Tucker is also unfair and unjust with how she treats her employees. Since day one she cut majority of her current location employee hours and offered the hours to another store employee ...
LensCrafters , NorthWest, Dist of Columbia, 1
Immanuel, Hyattsville, Maryland
15, Report: #1059486
Posted Date: Jul 22 2013
LensCrafters Newark CA LensCrafters newark CA denies repairing a lost screw for a little girl over long weekend Newark Californi...
Do not use LensCrafters, especially not the Fremont / Newark CA store in New Park Mall. Look at how they refused to help a kid during a long weekend. Do you wnat to be treated like this? Do you want your money to help them continue with such attitude and customer services? I hope no...
LensCrafters Newark CA, Newark, California, 1
S.M., Fremont, California
16, Report: #1058946
Posted Date: Jun 19 2013
LensCrafters Damaged glasses, couldn't repair or replace, refused to refund under extended warranty Surrey BC
Paid almost $600 for frames & lenses in October at Surrey Gilford LensCrafters. Within 2 weeks the frames were loose/angled, because a side arm screw was loose. Took them in for repairs. The guy (obviously not trained) glued the screw in (which you're never supposed to do). ...
LensCrafters, Surrey, British Columbia, 1
Susan, British Columbia
17, Report: #1039188
Posted Date: Mar 30 2013
lenscrafters lenscrafters cheat on customers eugene, Oregon
i just got a new pair of lens from lenscrafters one month ago, you guys work really hard and patient to customers then i introduced my friends to lenscrafter to have their new glasses. (see how kind i am) however, when i just receive my new glasses, i notice there is something...
lenscrafters, eugene, Oregon, 1
lily peng, eugene, Oregon
Categories: Shopping Centers & Malls
18, Report: #1025398
Posted Date: Apr 11 2015
Lenscrafters Watchung, NJ location; No subject matter experts, Poor Product Watchung, New Jersey
I purchased Lenscrafters "highest quality" polycarb lenses 18 months ago. I recently developed discomfort wearing them only to discover the lenses have "clouded" due to light scratches. Went to Lenscrafters to learn what the problem was. These are not my first pair at the age ...
Lenscrafters, Watchung, New Jersey, 1
D K, BERKELEY HEIGHTS, New Jersey, Unite...
19, Report: #1017407
Posted Date: Feb 20 2013
Lenscrafters Fayetteville North Carolina Defective lenses Fayetteville, North Carolina
I purchases new eyeglasses at Lenscrafters in August of 2012. High end lenses, anti-glare coatings, etc. $464.95. 4 months later I notice something is going on with the front of the lenses, not scratches as I have known for years plastic lenses can only be cleaned with a cotton clot...
Lenscrafters, Fayetteville, North Carolina, 1
B. Lunsford, Fayetteville, North Carolin...
20, Report: #999656
Posted Date: Jan 23 2013
LensCrafters paid $300.00 for glasses that have ruined my vision wichita, Kansas
I took my prescription to lenscrafters because they advertised 50% off on lenses. Paid $115.00 for a $15.00 pair of frames and nearly $200.00 for single vision lenses that I cant even see through , because almost immediately, they became crisscrossed with lines and scratches, ...
LensCrafters, wichita, Kansas, 1
madmike, Goddard, Kansas, United States ...
Categories: Consumer Services
21, Report: #994040
Posted Date: Jul 08 2013
LensCrafters Purposely scratchable scratch resistant coating Spokane, Washington
I purchased two pairs of eyeglasses from LensCrafters at Bellevue Sq., Washington a few years back. I noticed that the eyeglasses seem to scratch very easily. I purchased scratch resistant coating but they seem to scratch faster than any other pairs of glasses I have ever owned. A...
LensCrafters, Spokane, Washington, 1
CC Smith, Liberty lake, Washington, Unit...
22, Report: #990218
Posted Date: Jan 03 2013
Lenscrafters YOU PROBABLY HAD A LOOSE SCREW!!! Newark, California
In September 2012 I had a pair of lenses made for a frame that I had purchased at an earlier time from Lenscrafters. At the time, they checked the frames and said they were suitable for a new set of lenses. After 3 months, one of the lenses fell out and I didn't realize it right awa...
Lenscrafters, Newark, California, 1
MFortes, Newark, California, United Stat...
23, Report: #919469
Posted Date: Jul 30 2012
Lenscrafters Glasses do not last Fairfax, Virginia
I purchased an expensive pair of eyeglasses from lenscrafters about a year ago. One of the coatings started to fail making it hard to read. I asked for them to correct the problem. Lenscrafters refused saying the glasses were too old and the frames were one-time us...
Lenscrafters, Fairfax, Virginia, 1
Stephen, Virginia, United States of Amer...
24, Report: #886053
Posted Date: May 22 2012
Lenscrafters trying to say they did correct prescription. I think I would know if I had the right prescription San Mateo, Califor...
I went to the Lenscrafters in the Hillsdale Mall in San Mateo while I was on other business in California. I live in Alaska. I made that clear to them. The first pair I received while still in California. I was able to try them on in the store. I put the glasses on and immediately k...
Lenscrafters, San Mateo, California, 1
Craig, Bethel, Alaska, United States of ...
25, Report: #809527
Posted Date: Apr 07 2012
lenscrafters false advertising Internet, Internet
On 12/9/2011 I lost my most recent eyeglasses and surfed the web looking for a reasonable price, what anyone would do, I found a Lenscrafters Ad for 50% off clearance and scheduled an online appointment for 12 noon that Monday 12/12/2011. When I arrived at th...
lenscrafters, Internet, Internet, 1
Todd, Haverhill, Massachusetts, U.S.A.
Categories: Advertising / Deceptive