22, Report:
#1484570
Posted Date:
Sep 05 2019
Verizon Will not honor pricing that customer service agent promised
I reached out to Verizon due to needing to split my service from current family plan due to a divorce in the family. The representative assured me there were two options for continuing to pay off my device:
1. I could port out my number to any other carrier but leave the device on t...
Entity
Verizon, 1
Author
FrustratedConsumer409, United States
Categories: Wireless Carrier
23, Report:
#1484517
Posted Date:
Sep 05 2019
T-Mobile Wrongful suspension of wireless services paid for over 8-years. Fail to credit account for $2,500 for services and equipment. Westfield, New York City, Cambridge NJ, NY, MA
OVERVIEW
We demand:
a NET-NET “EQUIPMENT INVOICE” from T-Mobile for (4) iPhone XR’s = $596.00
a T-Mobile “ACCOUNT CREDIT” for 23 days of SERVICE for August 2019 = $100.16
SUMMARY
EQUIPMENT Under the terms of the June 2019 T-Mobile Promotion 2019 Spring Switch and Sav...
Entity
T-Mobile, Westfield, New York City, Cambridge, NJ, NY, MA, 1
Author
Ronald, Westfield, New Jersey, United St...
Categories: cellphone and cuputer monitoring, Wireless Carrier
24, Report:
#1481693
Posted Date:
Jul 10 2019
ATT Scammed me
I was offered a promo of by one phone get 1 free every month says I've had the phone they charge me for the phone they were supposed to apply a credit to my account for the past 9 months and yet they have not done so they've disconnected service in the midst of me being on the phone...
Entity
ATT, 1
Author
S.D., Cleveland, Ohio, United States
Categories: Wireless Carrier
25, Report:
#1479525
Posted Date:
May 29 2019
Freedompop Freedompop is a scam, beware
I canceled before 14 day period but no refund on 26 dollars they charged for free service. Frredompop is a trap and a scam. I am a victim so my goal is to pass this message to at least 100 fora. Spread the word before falling into this scam.
Entity
Freedompop, 1
Author
Asif, Athens, United States
Categories: Wireless Carrier
26, Report:
#1479227
Posted Date:
May 23 2019
TERRACOM WIRELESS ROB ROWLEN ; HEATHER RUSSELL ; G. SINGH ; RICHARD YURICH WIRELESS FRAUD/ SCAM ; BLOCKED PAYMENTS FOR MINUTES; LIFELINE SCAM AND FRAUD OKLAHOMA CITY OKLAHOMA
Entity
TERRACOM WIRELESS, OKLAHOMA CITY, OKLAHOMA, 1
Author
Dr. H. E. Sawyer, Jr., Grove, OKLAHOM...
Categories: Wireless Carrier
27, Report:
#1476601
Posted Date:
Apr 05 2019
Verizon Wireless No notification that changing to credit card would eliminate autopay discount.
I am signed up for autopay and electronic statements with Verizon Wireless. I changed my method of payment from my checking account to a credit card last month. There was no warning that this would eliminate my autopay discount. I never stopped the autopayment, only changed my...
Entity
Verizon Wireless, 1
Author
Theresa, Willow Hill, United States
Categories: Wireless Carrier
28, Report:
#1476280
Posted Date:
Mar 31 2019
MetroPCS by T-Mobile Shutoff my bill pay reminder service without notification - then cutoff my service - twice
Ever since T-Mobile purchased MetroPCS, things have really gone downhill.
Without warning, they turned off my bill reminder text msg service - not once but twice. So when I was late paying, they turned my service off - again without any notification. I then found out that customers ...
Entity
MetroPCS by T-Mobile, 1
Author
Consumer Warrior, Michigan, United State...
Categories: Wireless Carrier
29, Report:
#1476271
Posted Date:
Mar 31 2019
AT&T AT&T - Deceptive Billing Practices Dallas Texas
I went overseas in March of 2018. Prior to leaving, I contacted my wireless carrier, AT&T, to inquire about data packages to add to my existing plan to use my service while out of the country.
I spoke to a customer service representative who detailed to me a data plan that I could a...
Entity
AT&T, Dallas , Texas, 1
Author
L. Collins, Long Beach, CA, United State...
Categories: Wireless Carrier
30, Report:
#1475431
Posted Date:
Mar 16 2019
Victra Verizon Wireless Spokane Valley Mall Bait and Switch! Completely Lied about Buy One Get One Free at End of Month to make Numbers Spokane Valley WA
Beware Victra Verizon Wireless in the Spokane Valley mall! I went to them towards the end of the Month - just to 'check it out' - and initially there was No deals. All regularly priced phones. A little shocked by the High prices of Apple Phones - I thanked them and began to leave....
Entity
Victra Verizon Wireless Spokane Valley Mall, Spokane Valley, WA, 1
Author
Customer, Coeurdalene, Idaho, United Sta...
Categories: Wireless Carrier