21, Report:
#1438782
Posted Date:
Apr 15 2018
VONAGE Stole money electronically from my bank account Holmdel New Jersey
Vonage forged electronic agreements which I knew nothing about, and stole $160 out of my bank account. Huntington Bank will corroborate this, and I have documentation. Vonage is a criminal company, run by criminals. Don't take my word for it, it's all over the Internet, they'v...
Entity
VONAGE, Holmdel, New Jersey, 1
Author
Bill, Pittsburgh, United States
Categories: VOIP services
23, Report:
#1437612
Posted Date:
Apr 06 2018
Vonage Double charged my card & did not refund my money as they stated that they would Internet
Previously, Vonage was automatically charging my account every month without my consent and said that their sytem automatically charges your card and that is the only way that they can pay you. My bank Regions Bank does not block reoccuring charges, which was causing me to go into d...
Entity
Vonage , Internet, 1
Author
Kandy, Mississippi, United States
Categories: VOIP services
24, Report:
#1432149
Posted Date:
Mar 02 2018
Ooma Inc Ooma Requested cancellation. Did not cancel and continued charges. Sunnyvale California
In February our company requested cancellation of our services with Oooma, Inc. They were extremely unhelpful and unfriendly and wouldn't provide any confirmation numbers or emails expressing our request went through. In fact, they continued to call and harass our staff weekly until...
Entity
Ooma Inc, Sunnyvale, California, 1
Author
DK, Portland, Oregon, United States
Categories: VOIP services
25, Report:
#1431610
Posted Date:
Feb 28 2018
Ooma.com I ported my number to another provider. Ooma closed off access to my Ooma account, then added a phantom number to my account to continue billing me. Sunnyvale California
I ported my Ooma phone number to another home phone provider. I tried going into my Ooma.com online account to cancel the account, but my access was closed. I had no access to the Ooma account to make changes. All the while, Ooma simply added another phone number in place of the por...
Entity
Ooma.com, Sunnyvale, California, 1
Author
roadrunner5, Florida, United States
Categories: phone service, VOIP services
26, Report:
#1429452
Posted Date:
Feb 15 2018
Bouncetel Communications LLC Jeremy D. Ritchea Took Our Money and Ran! Tampa Florida
We prepaid Jeremy D Ritchea of Bouncetel Communications LLC $396 for 4 hours of support for our 3CX VOIP software for our phones. We used a small portion of this for some support and after that Jeremy went AWOL.We were desperately trying to get a hold of him in t...
Entity
Bouncetel Communications LLC, Tampa, Florida, 1
Author
Chris, Miami, Florida, United States
Categories: Computer Service & Repair, Consulting, phone service, TECH SUPPORT, VOIP services
27, Report:
#1419440
Posted Date:
Dec 27 2017
Vonage Vonage VOIP Forced to pay for service that was cancelled.
Several years ago I signed up for Vonage VOIP telephone service at my house. After my contract was over, I tried to cancel my service which was a very lengthy process in itself. Several months later they were still charging my credit card. It took several phone calls and email...
Entity
Vonage, Nationwide, 1
Author
Tony, Dallas, Texas, United States
Categories: Services, Services, VOIP services, Telephone Companies
28, Report:
#1419187
Posted Date:
Dec 26 2017
Microsoft/Skype Microsoft/Skype is illegally keeping your Skype credit! Redmond Washington
I no longer use Skype VOIP and did not want to pay a renewal fee of $60 to keep my VOIP phone number.I have Skype credit in the amount of $8.75 and unable to receive it in a form of check or cash.Skype has a very restrictive refund policy:1. must make a refund request wi...
Entity
Microsoft/Skype, Redmond, Washington, 1
Author
John, Mangilao, other, United States
Categories: VOIP services
29, Report:
#1415825
Posted Date:
Dec 08 2017
calling to inmate services I paid 24.99 for a plan to use to make unlimited calls, it dont work and now i cant get anyone to answer or respond back to refund my money other other
I paid 24.99 for a plan to use to make unlimited calls, it dont work and now i cant get anyone to answer or respond back to refund my money
Entity
calling to inmate services, other, other, 1
Author
Mandy, Spanish Fork, Utah, United States...
Categories: VOIP services
30, Report:
#1415381
Posted Date:
Dec 06 2017
Phonebooth Over--billing and will not or cannot correct
I discuvered they have been over-billing me for several months. They acknowledge that they made an error, bit continue to overbill me and to not credit my credit card for the amount overbilled.
It have been over a month now and I have call them approximately 10-12 times tryin...
Entity
Phonebooth, Nationwide, 1
Author
Rick, Salem, South Carolina, United Stat...
Categories: VOIP services