- Report: #1438701
Complaint Review: netTALK - Miami FL
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netTALK
1100 NW 163RD DRIVE SUITE B4 Miami, 33169 FL, United States
Web:
https://www.nettalk.com/
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netTALK They sold lifetime service, then shut it off. Miami Florida
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I bought a netTALK TK6000 with "Lifetime" service in 2010. In 2017 they cancelled the service (which was still working until that day) saying it was only for the "lifetime of the unit" (which still worked fine). I contacted customer service but they refused to reactivate my service. Very disappointed at their false advertising.
- Jason Spangler
support.nettalk.com/tk6000/tk6000-talk-plan
"
LIFETIME PLAN TK6000
The lifetime works as long as the device is working. If the device breaks then the plan will also be lost. The lifetime plan only qualifies for TK6000.
If your Tk6000 breaks you may upgrade to a DUO which will give you access to the new DUO features, however the plan would be changed to an annual Basic Plan. "
1 Updates & Rebuttals
Jason
Austin,Texas,
United States
NetTalk has re-activated lifetime TK6000 accounts
#2Author of original report
Fri, April 20, 2018
NetTalk has re-activated lifetime TK6000 accounts at some point since the initial discovery.
