76, Report:
#989149
Posted Date:
Jan 11 2013
windstream windstream lies Internet
The same as you see all over the internet. Ive had winstream for over 4 years and that has not benn a single day my internet dont go out it normally drops 20 to over 100 times a day and no that wasnt a typo. Ive called and called they dont care even the service ppl have told me the...
Entity
Categories: Telephone Companies
77, Report:
#974908
Posted Date:
Jan 11 2013
Windstream Bills for One service and Provides Another Then Refuses To Correct Issue To Satisfaction Internet
For roughly 7 months I have been paying for 12MB internet service through Windstream. They have openly admitted that the failure of equipment has caused them to not be able to produce speeds anywhere near the speed I am paying for. They continue to send me bills. I...
Entity
Categories: Internet
78, Report:
#989151
Posted Date:
Dec 31 2012
windstream windstream lies Internet
The same as you see all over the internet. Ive had winstream for over 4 years and that has not benn a single day my internet dont go out it normally drops 20 to over 100 times a day and no that wasnt a typo. Ive called and called they dont care even the service ppl have told me the...
Entity
Categories: Telephone Companies
79, Report:
#987127
Posted Date:
Dec 26 2012
windstream communications Nuvox Windstream is a nightmare of a business Internet
I have been a windstream customer for 9 years and am very happy to say that i will be leaving them for good this coming June.
Even though i have been with them for 9 years and spend over $14k/year with them, i receive the worst customer care you can imagine. they pla...
Entity
Categories: Internet
80, Report:
#983278
Posted Date:
Dec 17 2012
Windstream Windstream Windstream Over charged/ Horrible CS Dequeen, Arkansas
Windstream service for two weeks, business, cost supposed to be just over $100, but when the bill came, $307.00 CS could not ecplain why I was being charged that much but explained how being double taxed, and being charged $57.00 office fee was the norm.
Ignorant minority CS to b...
Entity
Categories: Telephone Companies
81, Report:
#862703
Posted Date:
Nov 26 2012
Paetec aka Windstream Communications Paetec knowingly provides VioP Services to scammers allowing them to harrass and rip off people - they don't respond to complaints, Internet
Paetec Communications owned now by Windstream Communications provides VoiP phone services. They sell these services to scammers who use their VoiP lines to call consumers in violation of the national do not call list. These scammers attempt to BS consumers out of credit ...
Entity
Categories: Telephone Companies
82, Report:
#972315
Posted Date:
Nov 21 2012
Windstream Communications Windstream Giving me a fraction of the internet speeds that I am paying for. Internet
http://www.speedtest.net/result/2267494713.png
I am paying for 12 mb of internet but am absolutely not getting what I am paying for. I cannot play xbox live or any online gaming services as the internet is way to slow. I have called them numerous times and have tried to have...
Entity
Categories: Internet Service Providers
83, Report:
#969327
Posted Date:
Nov 21 2012
Windstream offer DSL with speeds worse than dial-up and charges more for it in Alto, Georgia
Windstream so-called High Speed DSL Internet in my area is terrible. They knowingly oversubscribed services to the area without updating their infrastructure. Instead of the 3-12 MB per sec. that you pay for, you get 0.02-0.2 MB per sec. I thought it was just a problem with the equi...
Entity
Categories: Internet Service Providers
84, Report:
#970774
Posted Date:
Nov 21 2012
Windstream slow-speed internet service. Download speed .1, Upload speed .2 I pay for 3.0 Internet
Speed of my internet is so slow, it takes 10 minutes just to check my emails and I can't watch any videos. I pay $31.99/mo for high-speed internet of 3.0 mbps but my service is consistently slow at 0.1 mbps upload and 0.2 mbps download. I have called and reported to Windstream...
Entity
Categories: Telephone Companies
85, Report:
#967068
Posted Date:
Nov 16 2012
Windstream Communications Insists I pay for services I did not receive after I terminated with them, Internet
I called Windstream Communications on 10/2/12 to cancel all of my bundled services (telephone, internet, satellite tv through Dish Network) with them effective 10/6/12. They informed me that I would need to contact Dish Network directly to cancel that service, even ...
Entity
Categories: Telephone Companies
86, Report:
#969001
Posted Date:
Nov 14 2012
Windstream Communications PAETEC Holding Corp Lies Scams False Charges After Release Of Contract Shawnee, St Louis, Independence, Kansas City, Kansas
My small business received a final billing faxed for over $28,000 despite being released from our contract with Windstream over a year ago because they were unable to provide quality phone service for our sales based company. This appears to be a repeated action with other...
Entity
Categories: Communications & Networking
87, Report:
#965010
Posted Date:
Nov 05 2012
Windstream Low DL speeds, High ping times, refuses to upgrade equipment Internet
I have spent over 2 years complaining to Windstream about low download speeds, high ping times and latency issues. I have been told that the problem is with my equipment and that the problem is not on their end, that they are aware of the problem and investigating it and that ...
Entity
Categories: Internet Service Providers
88, Report:
#949101
Posted Date:
Oct 09 2012
The Berry Company Berry Billing for unathorized services; customer service unable to reverse unathorized charges; incompetent customer service Hudson, Ohio
The Berry Company began charging my business over $200 more per month than the contract we had singed for yellow page advertising through Windstream. This continued for almost a year and there was not a single person in customer service who could tell me why or who was able to...
Entity
Categories: Advertising / Deceptive
89, Report:
#917152
Posted Date:
Jul 25 2012
Windstream Communications Nuvox Telecommunications Service Level Agreement is Non-existent Internet
We are a small business in South Florida that transacts 100% of its business via phone or internet. Windstream provides a T-1 bundled service to us. There was a total outage for both our phone and internet the last two days of June. This has cost our company a significant amount of ...
Entity
Categories: Telephone Companies
90, Report:
#912281
Posted Date:
Jul 15 2012
windstream Lies about someone currently working on fixing their broad band issue. I have been lied to for 3 weeks. Carlsbad, New Mexico
I'll state first off that I am a former emplyee of Windstream. I was a network and a business technician for many years. Just to let you understand that I know what I am talking about here.
My broad band service has been creeping along at .50 megs or slower for weeks. I have call...
Entity
Categories: Telephone Companies
91, Report:
#895243
Posted Date:
Jun 09 2012
windstream communication Bellsouth telecommunication fraud, over charge fee, fraud about service , company provider fraud service , Louisville, Kentucky
BIG RIPOFF , NEED BE REPORT TO BETTER BUSINESS BUREAU FRAUD, OVER CHARGE MISLEAD INFORMATION TO SENIOR CITIZEN ON FIT INCOME, WINDSTREAMS CUSTOMER SERVICE GIVE OUT FAULT INFORMATION , JUST LIE!!!!!! WAIT TO RECEIVE BOX IN MAIL EVERY SINCE APRIL 18, NOW JUNE 9, STILL NO BOX,&nb...
Entity
Categories: Cable Companies
92, Report:
#871661
Posted Date:
Apr 21 2012
Puronics of Orlando GE Water and Process Technologies STOP ROBO-CALL HARRASSMENT from (321- 397- 4081) Longwood , Florida
STOP ROBO-CALL HARRASSMENT from (321- 397- 4081)Puronics of Orlando (A Documented Rip-off Report Scam Company)1608 N SR 427 Ronald Reagan Blvd, Longwood, Florida 32750NUMBER: (321) 397-4081Call Type:TelemarketersOwned by: (GE Water and Process Technologies ...
Entity
Categories: Telemarketers
93, Report:
#856024
Posted Date:
Mar 19 2012
Windstream Landline Long Distance Deception Charlotte, North Carolina
Over two years ago when I signed up for the bundle with Windstream, I assumed that long distance included conference calling because a previous telephone company I was with included conference calling in their services package. Also, I thought unlimited long distance meant jus...
Entity
Categories: Telephone Companies
94, Report:
#838528
Posted Date:
Mar 19 2012
Windstream Communications They will not stop charging for service after the contract expired and they ported my number to another provider Greenville, South Carolina
This is my response to the Windstream Customer Feedback Request:
I was overcharged for several months a year or two ago by Nuvox, treated rudly by customer serivce and ever since then have waited for the 3 year contract to expire. When it did I started a new service with Deltacom...
Entity
Categories: Internet Service Providers
95, Report:
#850598
Posted Date:
Mar 08 2012
Windstream Lied about service upgrade Broken Arrow, Oklahoma
Have had Windstream DSL for 5 or 6 years. they said they would upgrade the service in our area. We are paying outrageous prices for 1.5meg internet. We are 2 miles from the hub. The new neighborhood one mile over has the upgarde. This is the worst company ever. Internet goes out on ...
Entity
Categories: Consumer Services
96, Report:
#844062
Posted Date:
Feb 24 2012
Windstream Windstream Internet Rip-Off admitted by Representative #2597on 02-24-2012 Charlotte, North Carolina
In the past month I discovered that Windstream who was servicing my internet service plan was not providing the speed of internet service that I have been paying for.
I have been a Windsream customer for approximately 8 months. To receive speeds of 3 mbps.
I used a SIW Speedte...
Entity
Categories: Internet Service Providers
97, Report:
#833436
Posted Date:
Feb 03 2012
Windstream It has taken six mo.to get a bill issue resolved, overbilling ,$600.00, for equipment that was returned. Then charged $45.00 to send me copy of bill that still was not correct Little Rock, Arkansas
I switched my cable, internet, phone service to a competitor that had better pricing and better customer service in my area. The day that I switched all equipment was returned to the WINDSTREAM store in my area. This was in September 2011. WINDSTREAM continued to b...
Entity
Categories: Communications & Networking
98, Report:
#814923
Posted Date:
Dec 28 2011
Windstream Worst service! Little Rock, Arkansas
It takes over 10 minutes to talk to a person who then just tells you to call another number. They do not deliver their promises.
Entity
Categories: Telephone Companies
99, Report:
#811947
Posted Date:
Dec 20 2011
CONCALLHOME LEGAL RIP-OFF STILL CONNING PEOPLE EVERYDAY FORT MYERS, Florida
Had a family member in jail when another inmate told him about this service called con callhome, so I looked them up on the internet and purchased 200 minutes or something for $38/1st month, after that it was suppose to be $18.95/month, but I cancelled before that next payment was d...
Entity
Categories: Telephone Companies
100, Report:
#803361
Posted Date:
Nov 30 2011
Windstream Communications NO customer service or values they will take you for everything they can with no apologies Little Rock, Arkansas
Windstream continues to rip off consumers and as a small business, ours has become just one of many they've stepped on in order to collect the over one billion dollars they do each year. Their sales associates are wonderful at roping you in and making you believe you will receive a ...
Entity
Categories: Telephone Companies