1, Report:
#546674
Posted Date:
Jun 11 2010
GE- Thomson INC. THOMSON MODEL D52GW12 TV IS A FIRE HAZARD HELP ME FILE CLASS ACTION LAW SUIT FAIRFIELD , Connecticut
On Nov 5 2004 I purchased a GE 52 TV Model D52GW12 ORDER# BBY01-57154008470 amount paid $1190.74. Early November 2009 I started to notice that the screen went blank, I thought that it was the DVR, but on the evening of Nov 10 2009, in addition to the screen going blank, I heard a za...
Entity
Categories: Television Parts & Services
2, Report:
#454189
Posted Date:
May 21 2009
Thompson - I returned a defective RCA DVD video player and never receive the promised refund. El Paso Texas
On 10/15/08, I returned a defective RCA combo DVD/VCR player. I was told they would have it repaired and returned within two months. On January 9, 2009, realizing I had not heard from them, I called and inquired about it and was told it could not be fixed and if I would fax to the...
Entity
Categories: VCR Repair
3, Report:
#450981
Posted Date:
May 12 2009
Thomson Phone replacement tooks more that 3 months El Paso Texas
Sent them back faulty GE-Thomson dect phone.Three months no reply.Finally got through to find out what happens.
They can't replace it and will mail me a check for purchase price in 6 weeks So it will be 18 weeks totally and no phone + I paid return through fedex myself + for shipme...
Entity
Categories: Telephones
4, Report:
#440545
Posted Date:
Apr 03 2009
Thomson,Inc Homer, Vanessa, Jedmoore was told to fax reciept and they were suppose to send another tv Marietta Georgia
We contacted Thomson, Inc several times due to problem with an RCA television set that the picture was not coming on right away. We were told to fax copy of reciept and that we would be sent a new tv until the company could determine the problem with ours. After several days we we h...
Entity
Categories: TVs & VCRs
5, Report:
#437192
Posted Date:
Mar 24 2009
Thomson, Inc. Sent my same equipment back 3 times and now they want more money to replace it El Paso Texas
I purchased my first VCR/DVD and had it for about 2 months when it broke down, I sent it back to Thomson and after several weeks had to call them to get an update. At first they denied having received it but then a couple days later a new one appeared at my door (guess they found i...
Entity
Categories: TVs & VCRs
6, Report:
#419844
Posted Date:
Feb 18 2009
Thomson - RCA/Thomson DRC8335 DVD/VCR player recorder defective Nationwide
The above mentioned product was purchased from Wal-Mart on January 27th, 2008. By June 2008 the unit stopped working. I researched online for any troubleshooting or information to resolve the issue myself and tried what was found to no avail. I contacted Wal-Mart, they have a 90 ...
Entity
Categories: Electronic Manufacturers
7, Report:
#424990
Posted Date:
Feb 17 2009
RCA/ Thomson Inc. Thomson Inc. does not back up their products. Poor, disappointing customer service Marietta Georgia
April 2008 I bought a RCA TV from Walmart in Northlake, Illinois. 4 days after the warranty expired, I contacted customer service. I was basically told, I am out of luck. I also contacted WalMart and have not received a response. Thomson Inc. sent me a letter thanking me for my comm...
Entity
Categories: TVs & VCRs
8, Report:
#423858
Posted Date:
Feb 13 2009
Thomson Inc has continued to deny my refund on DVD/VCR by saying it is in processing for 4 months. El Paso Texas
In May of 2007 we purchased a DVD/VCR recorder from Walmart in Plainfield Illinois. From the start the player would not work. We called for help to customer service and they would tell us to reboot or some other checks. This went on for months. Then when we could not get support...
Entity
Categories: TVs & VCRs
9, Report:
#378957
Posted Date:
Feb 04 2009
Thomson, Inc. TV less than one year, loses power and part no longer made Marietta Georgia
As a consumer of RCA products for many years, I find that a situation has arisen for which no one is willing to discuss a solution.
In June 2006, I purchased a 32 Digital SDTV from Best Buy. In January 2007, while the product was still under warranty and less than a year, the p...
Entity
Categories: Television Parts & Services
10, Report:
#419260
Posted Date:
Feb 02 2009
THOMSON-RCA RCA Products arn't the same cute puppy it used to be MARIETTA Georgia
THOMSON-RCA compliant: RCA
1) Purchased 32 inch RCA From Wal-Mart Model #L32WD22 Serial # H16655901 on Sept.11,2008
2) Nov. 8th, TV. began to turn off and wouldn't turn back on sometimes for hours.
3) Nov. 9th looked up trouble shooting on RCA's web site
Advised to check su...
Entity
Categories: TVs & VCRs
11, Report:
#382436
Posted Date:
Jan 24 2009
General Electric / Thomson Inc Defective phone, terrible customer service El Paso Texas
October 18, 2008
RE: case #'s 31WP1, 32CG9, and 32LQG
To whom it may concern,
I wish to express my deep disappointment in the way my problem with my phone has been handled. I purchased a General Electric phone in April but was unable to install it until September. When I di...
Entity
Categories: Telephones
12, Report:
#379002
Posted Date:
Dec 22 2008
THOMSON INC COMPANY IS GONE! , EL PASO Texas
We had a problem with our DVD/VCR unit a few months after buying it. I called RCA's number on the box. RCA gave us specific instructions on how to return the DVD player to THOMSON INC, 1101B BURGUNDY DRIVE, EL PASO TX 79907 return receipt requested, and they would ship us a new on...
Entity
Categories: Electronic Manufacturers
13, Report:
#401968
Posted Date:
Dec 16 2008
Thomson INC Second report,RCA is a rip off Marietta Georgia
I had filed a report on RCA T,v before ,a couple of months ago,after hashing out for several calls,I decided well just give in,so the agreement was,They would send me a GE beings they had so many complaints,and not being very smart. I sent the money,but no television arrived. they w...
Entity
Categories: TVs & VCRs
14, Report:
#1033781
Posted Date:
Nov 13 2008
RCA Thomson INC Like others,I should have checked out the product on line for complaints,before buying.I didn't have the Rca television 6 months,called cable co make sure wasnt the problem,it was the TV itself called company,they wanted 137.00$ just to exchange they send letter with fed paper with mark send backonce received¬ damaged we'll send exchange0$ not mentioned Now they want to send back not fixed Marietta Georgia
RCA,what can we say,use to be a great co.I have one that is nearly or maybe more than 20yrs old.So being such a good company name,We decided to stay with RCA,What a joke,like others has reported,a real lemon.I have been working with them for couple of months,or trying to.they want m...
Entity
Categories: TVs & VCRs
15, Report:
#384017
Posted Date:
Oct 23 2008
GE - Thomson INC. Another case# and one MORE DAY! Never again will I buy GE products. El Paso Texas
My GE home phone a Slim DECT model 28115 was great to look at but couldn't hear well if there was any back ground noise. After troubleshooting the device w/a Thomson INC. tech I was instructed to return devices to 1101B Burgundy in ElPaso TX for repair or replacement.
I sent it o...
Entity
Categories: Miscellaneous Companies
16, Report:
#374669
Posted Date:
Sep 20 2008
Thomson, Inc. I bought a telephone, sent for repair 7/11/08, after several calls and promises I still have not received my phone back as promised! El Paso Texas
I purchased a new a new GE Telephone System on October 16, 2007. I had problems with this telephone and was told to return it to Thomson, Inc. in El Paso, TX on 7/8/08 as it was still under the warranty. I insured my package and promptly sent all the product to the address provide...
Entity
Categories: Telephones
17, Report:
#373402
Posted Date:
Sep 16 2008
Rca Thomson Electronics my rca superradio dissapeared El Paso,socorro Texas
I purchased the radio on 2/08 from Amazon.com.It was a poor performer at best,wityh plenty of reception problems and shorts.The warranty card said to send the radio to Thomson Inc.,product exchange center,11721 B Alameda Ave.,Socorro,Tx.,79927.I UPS the radio to them on7/3/08 and it...
Entity
Categories: Audio & Electronic Retail Stores
18, Report:
#356748
Posted Date:
Jul 29 2008
RCAThomson Inc. And Wal-mart Store Of Smyrna Unable to repair 10 MONTH OLD 50 DLP HDTV. PART ON BACKORDER FOR OVER 2 MONTHS. RCA/THOMPSON/EL PASO Tx.EL PAOS Texas
July 28, 2008
On Sept. 29, 2007 Purchased 50 inch DLP HDTV, Model # MxxxxxxxxX12 with 2 year service contract.
On June 2, 2008, less than 9 months later the set went blank. Set is still under warranty so I called for service. After talking to someone on the service line...
Entity
Categories: TVs & VCRs
19, Report:
#346653
Posted Date:
Jul 02 2008
Thomson Inc. - Product Exchange Center Failed to send replacement ,or defefective RCA Emusic Digital Music Mp3 Player I Purchased. Socorro Texas
I purchased a RCA Emusic Digital Music MP3 player on July,13th. 2007 at a Circut City Store. The player played fine until Feb,2008.
I sent the player to the address given in the paper work and followed the instructions of how,what when and where.
I sent to Thomson,Inc. a copy ...
Entity
Categories: Electronic Manufacturers
20, Report:
#340622
Posted Date:
Jun 16 2008
THOMSON-RCA RCA GET'S ME 2 TIMES FOR RCA MODEL R52WH7YX81 HDTV THOMSON INC, P.O. BOX 671988 MARIETTA, GA.30006-0034 GA.
I purchased my Brand New (RCA) in Nov.2007 it failed right out of the box.SO I enlisted the add of a truck and 2 able bodied men to load the TV for me.We headed to (Wal-Mart) where I exchanged it for the same model(BIG mistake).I got the tv home every thing was fine for 6 to 8 week...
Entity
Categories: TVs & VCRs
21, Report:
#336409
Posted Date:
Jun 02 2008
Thomson Inc. They have failed to take responsibilty for a tv that has needed 3 repairs in less than 2 years. Indianapolis Indiana
I bought a RCA Scenuim model #HD50LPW175 from Best Buy in Merced CA 7/06. In 10/07 the lamp went bad and a board the total repair was $490. It is now broken again this time a color wheel the total repair is $450. The TV was originally $1300 + tax. I have called then number in the bo...
Entity
Categories: TVs & VCRs
22, Report:
#326831
Posted Date:
Apr 19 2008
Thomson Inc Product Exchange Center I sent them my RCA 5 CD player which was listed on the book that came with it I insured it sent reciept every thing i was told to do. now they told me they no longer work for RCA and they just distroy things when they come there i have lost the cd player and i left 5 cd's on there by mistake i never would think a company like RCA would rip me off Socorro Texas
I brought a CD player at wal-mart in fulton ms and oct 2007 and feb 2008 it stop playing i called walmart they told me to send it back to the company so in the book that came with it said send it to Thomson Inc Product exchange center 11721 alameda ave socorro texas and i did now th...
Entity
Categories: Stereos
23, Report:
#321104
Posted Date:
Mar 26 2008
RCA And Thomson Inc., Indianapolis RCA RF Modulator with S-Video inpus CRF910 -- Dead right out of the box Indianapolis Indiana
Plug it in.
Power light goes on for 1 second and then off.
Does not work at all.
Bought through Buy.com (who said I can't return it to them b/c it's past 14 days).
Nissim
flushing, New YorkU.S.A.
Entity
Categories: TVs & VCRs
24, Report:
#301372
Posted Date:
Jan 19 2008
Thomson Inc (RCA) Can't get parts for 2 year old TV so their solution is to charge me $1200 for replacement TV. Marietta Georgia
In October of 2007 I started to get a loud buzzing noise in our HDTV, which eventually got so loud we could not hear the audio on the TV. I called RCA customer service to go through any troubleshooting they might provide. Their call center referred me to a local repair shop becaus...
Entity
Categories: Television Parts & Services
25, Report:
#301316
Posted Date:
Jan 18 2008
Rca/thomson Inc PURCHASE A RCA SCENIUM 50 DLP (HD50LPW175) IN JULY 2006 PAID 1500 FOR TV. BACK IN OCTOBER 2007 BALLAST WENT OUT, REPLACED$400.00 TO GET FIXED. IN NOVEMBER 2007 OPTICAL ASSMBLY WENT OUT.$1000 TO FIX. CALLED RCA/THOMSON 5 TO 6 TIMES COULD NOT GET ANY RESPONSE AS MAYBE THE COULD REPAIR OR REPLACE MY TV. TV REP TOLD ME THIS SHOULD NOT HAPPEN. I WOULD LIKE IT REPLACED OR REPAIRED. SHOULD NOT HAVE TO PA Indianapolis Indiana
PURCHASE A RCA SCENIUM 50 DLP (HD50LPW175) IN JULY 2006 PAID 1500 FOR TV. BACK IN OCTOBER 2007 BALLAST WENT OUT, REPLACED$400.00 TO GET FIXED. IN NOVEMBER 2007 OPTICAL ASSMBLY WENT OUT.$1000 TO FIX. CALLED RCA/THOMSON 5 TO 6 TIMES COULD NOT GET ANY RESPONSE AS MAYBE THE COULD REPAIR...
Entity
Categories: Television Parts & Services