truth
New York,#2Author of original report
Fri, June 11, 2010
This message is in regard to your complaint submitted on 5/17/2010 against T T E Technology, Inc.. Your complaint was assigned ID 8050078.
The Bureau has decided to close this complaint and consider it unresolved. You have indicated that the company's response to the complaint does not settle the matter, and the BBB has determined that the company's response does not adequately address all the issues or make a good faith effort to resolve the dispute.
This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company responded to the complaint(s) but the complaint(s) remain unresolved."
truth
New York,#3Author of original report
Tue, December 29, 2009
It was not Ben Verione as I mentioned in the initial report, it was Mr. Ben Beirlerin (not sure on spelling) same phone number. His title is After Sales Manager. I asked him to provide me with the specific technical information on how GE TV fail. his exact words were "your TV did exactly what it was supposed to do in failure mode.
I have since requested from both Mr. Beirlein and GE-Thomson coporate, the number of model D52GW12 TVs sold dometically in the years 2004-2006 and of those TVs how many are they aware of that have a problem simliar to mine.
I have not recieved any information back. I fell that this information is critical and I am not surprised that they will not provide it to me.
I have also requested supporting documentation of "failure mode" for this same model TV.
This was requested to Mr. Beirlein and GE-Thomson corporate. I have not recieved any of this supporting information. It is my belief that such information does not exist.
My hope is that my report will provide others with information that they can use in their pursuit as is the manifest of this website.
All information that I provide has been derived though public sources and can be obtained by anyone who is as diligent as I have been.