1, Report:
#1520078
Posted Date:
Jul 28 2022
Charter Communications Spectrum, Charter Spectrum changed billing to autopay without consent LaGrange Georgia
After three fraudulent overcharges some years ago I stopped autopay and went so far as to change banks as Charter/Spectrum has a reputation for aggressive methods of billing fraud.
I received mylatest bill on 7/11, false dated to 7/1 and due on 7/15. The three day payment window i...
Entity
Categories: cable company
2, Report:
#1518613
Posted Date:
May 24 2022
Spectrum Charter Price gauging
My billing cycle ended on 4/17. I cancelled all services and returned equipment on 4/21. On 5/24, I received my final statement for $144.67 (nothing past due).
Entity
Categories: Cable, internet services
3, Report:
#1517074
Posted Date:
Mar 22 2022
Spectrum Charter Internet Extorsion.Unprofessional greedy business
First off they suck you into a cheap deal then year after year they continue to add another 10 bucks to your bill...instead of giving loyal customers who have been with them and paid them i better deal they commit extorsion. On top of this Spectrum wouldnt refund or credit money the...
Entity
Categories: Misleading advertisements
4, Report:
#1511244
Posted Date:
Aug 23 2021
Spectrum Charter Charter Communications They added me as a customer with a 30 day FREE TRIAL PERIOD OFFER . Then charged me for the 30 days PLUS ELECTRONIC DEVICES. Collinsville, Madison County Illinois
My wife and I were offered (by a sales person that came to our home) a FREE 30 day trial by Spectrum for their NEW Apple TV device(s) for our TV and Internet needs. We will call this person Tom. Tom, told us, that if we wnt with this deal, they were offering, it included a FREE 30 d...
Entity
Categories: Communications & Networking
5, Report:
#1506243
Posted Date:
Mar 21 2021
Spectrum / Charter Internet and Cable Tv False and misleading television ads and sales pitch Arnold Missouri
The constant barrage of TV ads, which claim Charter/Spectrum cable and internet services have no taxes or hidden fees, IS A COMPLETE AND TOTAL LIE!!! THEIR ADS ARE COMPLETELY FRAUDULENT, AND I HAVE NO IDEA HOW THEY GET AWAY WITH IT ???!!!
I just enrolled in the Spectrum tv/...
Entity
Categories: cable company, Internet, Internet business, Internet Service Providers
6, Report:
#1502716
Posted Date:
Dec 09 2020
Spectrum, Charter Communications,(Time Warner which is NOT the Co. Name) CEO Kathleen Mayo is a Thief ; Spectrums Over Billing, Processing Payments Under Time Warner City of Industry California
Since I started this subscription of having internet only I was charged orignally $44.95 then a year later without notice they jacked the price to $60.00 dollars a month. I have been told many times by customer service I have to be billed in advance (prepaid) which in itself is thef...
Entity
Categories: Fraud, Internet business, Internet Service Providers
8, Report:
#1486555
Posted Date:
Oct 19 2019
Spectrum Charter refusing to prorate a bill even though I have constant outages
On 10/12/19 I called Spectrum to cancel my internet service because I have had at least 9 outages (lasting between 2-6 hours each) and was told the will not prorate the bill and I will be billed though 11/4/19. I work from home and these consistent outages make it difficult to perfo...
Entity
Categories: Cable, internet services, internet
9, Report:
#1485996
Posted Date:
Oct 06 2019
Spectrum/Charter Deducted an authorized amount from my bank account, after I cancelled the auto pay. St Louis, Riverview MO, FL
I cancelled the internet service, returned the equipment, and then tried to cancel the auto pay, but my account had been made inactive and I could not cancel the auto pay. I called and talked to a person and told them numerous times to not deduct anything automatically and to cancel...
Entity
Categories: Internet Service Providers, internet
10, Report:
#1482633
Posted Date:
Jul 29 2019
Spectrum Mobile Spectrum Charter Communications Spectrum Mobile Agent told me I needed to buy a new phone for their service and they'd pay for my existing phone. Austin TX
I spoke to a representative at Spectrum July 5, 2019 and he convinced me to switch to their mobile service. I was told that I could not use my existing Iphone 8 Plus, and that I would have to get a new one. He told me that I could take my existing phone to the closest Spectrum locat...
Entity
Categories: Mobile Devices
11, Report:
#1470898
Posted Date:
Jan 06 2019
Spectrum Charter, TWC Overcharge Kansas City Missouri
I have been overpaying for well over 2 years for basic cable, phone, and slow internet service. My family and friends are paying 99.00 a month and they have the same service plus movies channels and DVR. I'm paying 180.00 a month. They told me they could get me that deal if I discon...
Entity
Categories: Cable TV
12, Report:
#1457337
Posted Date:
Aug 20 2018
Charter Spectrum Charter Spectrum....Ripping you off all day long! Lawrenceville Georgia
To Whom It May Concern,This is for the poor people that have had to deal with worse than mediocrity from their cable service.Charter Spectrum is an internet TV service that has been ripping me off since we started with their internet Tv service months ago. They charge top doll...
Entity
Categories: Cable Companies, Cable TV
13, Report:
#1451548
Posted Date:
Jul 13 2018
spectrum charter internet speeds asheville nc
multiple issues
replaced tv box with hd box now no caller id on screen
replaced modem, now spped tests and modem log show slower speeds - yesterday 128nbps now 80 mbps
got a call from spectrum saying we're supposed to have 200 mbps connection speed - we'll get a postcard telling u...
Entity
Categories: Internet, Internet Services, Service Provider, TECH SUPPORT, VOIP services
14, Report:
#1437998
Posted Date:
Apr 10 2018
TIME WARNER CABLE SPECTRUM CHARTER COMMUNICATIONS OWES ME $500,000.00 for selling my personal information without my written permission and signature. Palisade Park New Jersey
It was bad enough that Time Warner Cable/Spectrum LIED about charging $113.00 per month for use of their services (T.V., Internet, and Phone), by sending a bill by nearly $250 about a month later, AND by refusing to cancel their services unless I pay whatever they decide to overch...
Entity
Categories: Cable Companies
15, Report:
#1430339
Posted Date:
Feb 21 2018
spectrum time warner cable spectrum charter not providing 100 mbps on download speed Charlotte North Carolina
SPECTRUM/TWC IS SUPPOSED TO BE PROVIDING ME WITH 100 MBPS DOWNLOAD SPEED FOR MY COMPUTERW/ WIRELESS WIFI ,THAT THEY GAVE ME FOR FREE, AND HAVE NOT COME CLOSE. I HAVE RUN A TEST ALMOST DAILY FOR 3 WEEKS NOW , AND THE NEAREST THEY HAVE COME IS 78. IT HAS EVEN BEEN AS LOW AS 61. ...
Entity
Categories: Internet Service Providers
16, Report:
#1428139
Posted Date:
Feb 09 2018
Spectrum charter communications Cheated me out of 200 gift card Fort Worth Texas
In August of 2017 was looking for a new internet service. I called Spectrum and was offered 100.00 gift card for switching to them I told the guy I was going to check others and he then offered me a 200.00 card. kept waiting to receive it and called today 2/8/2018. Called me a liar...
Entity
Categories: Internet Service Providers, Internet sales and Marketing
17, Report:
#1425644
Posted Date:
Jan 28 2018
Spectrum spectrum charter brighthouse time warner road runner criminal enterprise Spectrum/Charter Internet Provider Negligence Springfield Ohio
I recorded three different agents at spectrum admit to pushing arris software into my modem. Then they pushed the blame on arris. Arris vehemently deny it and furthermore state that i don't even own an arris modem!My modem was developed by motorola and was pre-arris buyo...
Entity
Categories: Internet provider
18, Report:
#1424323
Posted Date:
Jan 21 2018
Spectrum Charter 11 ERC Put on my credit report Florida
It seems this is related to Spectrum, but i am a current customer of Specrum and am not in collections. Spectrum has no idea where this is coming from. I tried to call the number to contact the collection agency Enhanced Recovery Company but cannot get through to anyone. I am trying...
Entity
Categories: RIP-OFF, Cable Companies
19, Report:
#1410714
Posted Date:
Nov 07 2017
Charter Communications aka Spectrum Spectrum Charter Comcast Bloodsucking lying theif False Credit Reporting Victorville California
In July 2013 I ended services with Charter after a mere 3 months of service. My final bill came, I paid it and was told to bring their equipment to the nearest office. The office happened to be close to my house so I walked up there and returned their cheap black boxes. End of story...
Entity
Categories: Internet Service Providers, Cable TV, Telephone Companies
20, Report:
#1401606
Posted Date:
Sep 21 2017
Spectrum Charter, brighthouse Shady sales Tatic and horrendous customer service Tampa Internet
When I initial joined spectrum I was quoted twice a price via the internet. I called to schedule an appointment and everything seemed to be running smoothly. Installation was quick, technician was great and the salesman o had dealt with was great as well. So initially overall great ...
Entity
Categories: Cable TV
21, Report:
#1391676
Posted Date:
Aug 10 2017
spectrum charter communication never no service,always out or not working albertville Alabama
charter communication charges a lot of money on monthly bill and we never have service
Entity
Categories: Cable TV
22, Report:
#1383272
Posted Date:
Jul 05 2017
Charter Spectrum Charter Internet Charter is charging customers for higher internet bandwiths when they have you capped at lower bandwidths Birmingham Alabama
I have had Charter as my internet provider for over 5 years. The service has been terrible. However, I am paying for the fastest service they offer in my area, 60 MBPS. I have had Charter service technicians to my home numerous times to try and resolve the issue.&n...
Entity
Categories: Internet
23, Report:
#1341593
Posted Date:
Dec 06 2016
Charter Communications Charter Spectrum, Charter internet, Charter Television Liar Liar Pants On Fire. Classic Bait and Switch charter.com Nationwide
I dont know where to start. I have charter internet and have for about 2 years. I called to bundle my TV with them to see if I could save some money. After talking to their sales rep, I was told that I would get all of these channels, a home phone (which we have never had. We ...
Entity
Categories: Internet Service Providers
24, Report:
#1286261
Posted Date:
Feb 09 2016
Spectrum Charter Communications Predatory practices, interferring with my landline telephone service, using adware/spyware to crash and obtain information, violating privacy and snooping around my residence Internet
Charter Spectrum has penetrated a backdoor port to infiltrate my personal computer illegally. Charter Spectrum, I believe has violated many of the FCC codes for privacy, predatory practices, ID theft, and has physically relocated my telephone service to an unknown location to leave ...
Entity
Categories: Computer Fraud