2, Report:
#1492823
Posted Date:
Mar 11 2020
SaltPoolStore - Poor quality parts, no customer service, no warranty - Northbrook IL
I ordered and received a salt cell replacement 7 months ago. It arrived defective and it never worked. I attempted to contact seller for a return. After getting no response, I completed on-line warranty claim, submitted it but received no response. After many attempts to con...
Entity
SaltPoolStore
Categories: Warranty Issues Pool
3, Report:
#1466514
Posted Date:
Nov 04 2018
saltpoolstore Will not return calls or emails to warranty the product. northbrook illinois
I purchased an Infinity i40 saltwater cell approx: July 2,2018, it quit working and I have made phone calla nd emails, they refuse to contact me, the cell I recieved had no labels on it but worked fine for a short while then started giving me water fault, cell temp and low salt erro...
Entity
saltpoolstore
Categories: Pools & Saunas
4, Report:
#1459549
Posted Date:
Sep 05 2018
Saltpoolstore - Northbrook IL Non-responsive to warranty requests Northbrook IL Illinois
I purchased a PEC-HW-T15 salt cell from saltpoolstore.com in July, 2017. The unit worked good for about a year. Now it reports a pool temperature of over 170 degrees, which tells the control unit to stop generating chlorine.
Sent an e-mail about three weeks ago with no response. Cal...
Entity
Saltpoolstore
Categories: On-Line Stores
5, Report:
#1451432
Posted Date:
Jul 12 2018
Saltpoolstore The Salt Pool Store saltpoolstore.com 4saltpools 4saltpools.com chicago tech,inc t-cell-15 with 5 year warranty. Northbrook IL
ordered and received a pol salt cell from saltpoolstore. This cell states a 5 year warranty. Cell worked for approx. 1 year and now not functional. Contaced saltpoolstore on 7/01/2018 which stated via email to send pictures and information regarding the failed cell. I did so next da...
Entity
Saltpoolstore
Categories: On-Line Stores, RIP-OFF, Pools & Saunas
