301, Report:
#5469
Posted Date:
May 08 2004
Pepboys Automotive Store endless needless rip off repairs *REBUTTALS ..employee will help *EDitor's Comment
I went in for an oil change and came away with a $600 repair that did not fix the problem AND they agreed it still made the same noises and the the repairs did not fix it but another $140 per side for labor =$280 plus parts $100 more per side $200 for a totle of $1080 might fix it O...
Entity
Categories: Auto Repair Service
302, Report:
#89726
Posted Date:
May 01 2004
Pepboys ripoff and unfair employment San Antonio Texas
i went to work for pep-boys back in 2003, when i went to work i was told to stay hear you had to sell, well i was a good seller, and that was because the customers could afford the necessary repairs and preventive maintenance, then i was promoted to a svc manager at the ww white sto...
Entity
Categories: Auto Repair Service
303, Report:
#89033
Posted Date:
Apr 26 2004
Pepboys, Dishonest Business Practices, ripoff, potential overcharge on work that wouldn't have been required Matteson Illinois
My wife has a 1994 Dodge Spirit that had a brake problem. We thought would contact Pepboys because they had a free estimate on my wife's vehicle. We went to the store on Friday, April 23rd and told the service area of our problem. They got back to us at 9:00 p.m. (their closing t...
Entity
Categories: Auto Repair Service
304, Report:
#87136
Posted Date:
Apr 09 2004
PEPBOYS horrible service and ripoffs- this is the last experience of many past bad experiences GLENDALE Arizona
A copy of what was sent to the WWW.PEPBOYS.COM website, store manager and CEO
On 3-8 I went to your location to get new tires, an oil change and told them to check the brakes while I was there (it is a company vehicle and is very inconvenient being without it). When I picked it ...
Entity
Categories: Auto Mechanics
305, Report:
#16717
Posted Date:
Mar 06 2004
PepBoys Incompetant mechanics left my car unlocked--guess what happened? ..We don't give a damn about our customers, & we can screw them all ..Garland Texas
On the night of January 4th,my car broke down driving home from work. Since they were not only closest to where I broke down, but also close to my home, I had the car towed to Pepboys. I had previous repairs done to the same car at the same place, and was satisfied with the outcom...
Entity
Categories: Auto Repair Service
306, Report:
#2234
Posted Date:
Feb 29 2004
PepBoys is a Total Rip Off!!
Memorial weekend, 1999, I suffered a breakdown on I-75. I had my car towed to PepBoys, in Bay City,MI, since they were the only ones with mechanics available. I lived about 75 miles from the garage. After a diagnostic exam, I was told I may have cylinder problems and they would ch...
Entity
Categories: Auto Repair Service
307, Report:
#81479
Posted Date:
Feb 23 2004
Jiffy Lube destroyed transmission by loosening or removing drain plug Chicago Illinois
It begins when I brought my automobile into Chicago' Elston Ave. Jiffy Lube #593 on a very cold morning, January 31, 2004 at approximately 10:00 AM Saturday. As I pulled into the Jiffy Lube drive I realized there would be a significant wait due to all the cars parked in the drive ...
Entity
Categories: Oil Companies
308, Report:
#80511
Posted Date:
Feb 16 2004
Pepboys ripoff fraudlent diagnosis of vehicle problem and how they found it Santa Clarita California
on febuary 7th my exwife called me her car had broken down and had been towed to pepboy they told her that they would scan the vehicle and tell her what was wrong with it.they came to diagnosis of a bad timing belt,so she called me being that i am an ase master technician. i told he...
Entity
Categories: Auto Repair Service
309, Report:
#65403
Posted Date:
Aug 07 2003
PepBoys ripoff abused & mistreated con artist fake ripoff Miami Florida
I went in to PepBoy on August 6, 2003, to have my brakes fixes. They did a test drive, to find out, I needed new brakes. The guy Vazquez(mechanic) took off the wheel and seen that I also need new rotors. Well they didn't have the part according to the writer(Victor). Who couldn't sp...
Entity
Categories: Auto Repair Service
310, Report:
#64014
Posted Date:
Jul 18 2003
Pep Boys stalling, untruthful, noncommunicative, unresponsive, false promises, ripoff waste of time the business that doesnt give a dam Las Vegas Nevada
Thursday I brought my car in to have the air conditioner looked at. I was told that there was only two cars in front of me and they would get to it on Friday afternoon. I call them Saturday and they tell me they haven't gotten to it yet but it will be done by tomorrow (Sunday). I re...
Entity
Categories: Auto Repair Service
311, Report:
#62781
Posted Date:
Jul 05 2003
PepBoys ripoff, good at what they do rip you off Bloomington Indiana
1. They did a basic preventive maint. pkg which I did not authorize, had rotate tires included but when I got it home one of the tires only had 20lbs of air. But had a big list of things they wanted to repair to it.
2. I took my truck in for the following things to be done, chan...
Entity
Categories: Auto Repair Service
312, Report:
#61433
Posted Date:
Jun 22 2003
Beaman Lincoln Mercury ripoff on repairs and poor quality of 1996 Mercury purchased from Beaman. I am totally anti-Ford and anti-Beaman, as a result of this experience. Nashville Tennessee
A brand new 1996 Mercury Marquis was purchased in January of 1996, full payment by check, no financing. The expensive subsequent maintenance and repairs that we have spent on this car have been outrageous! Not to mention my time, sitting in repair waiting rooms.
At about 20,000 ...
Entity
Categories: Auto Dealers
313, Report:
#60800
Posted Date:
Jun 16 2003
Pep Boys Serious case of fraud fraudulent ripoff business Streamwood Illinois
On April 18 I went to pepboys to get a front end alignment $59.99
George the service manager said after looking at my 1995 Ford Bronco That I needed a caster/camber bushing on my left side(driver side) part $16.99 labor $53.90 to do the job right I said ok. About an hour later I ...
Entity
Categories: Auto Mechanics
314, Report:
#60756
Posted Date:
Jun 15 2003
Pep Boys Automotive Supercenter ripoff waste of time Athens Georgia
I took my car in for to have one front axle replaced. It was a problem I diagnosed MYSELF. I called ahead on Saturday morning and was told bring it right down, we've got the part and we'll get you fixed up. After 2 hours, my car sat in the parking lot untouched. After multiple i...
Entity
Categories: Auto Mechanics
315, Report:
#21542
Posted Date:
Jun 04 2003
Pep Boys ripoff and lied deceptive company Patchogue New York
I needed two tires for my 1998 Ford Windstar. On 5/17/02 my wife and I brought it to the local PEP BOYS, store #564 located at 425 Sunrise Highway, Patchogue, NY.
We arrived at the store at about two in the afternoon. While there I noticed that they also did New York State in...
Entity
Categories: Auto Repair Service
316, Report:
#35355
Posted Date:
Jun 03 2003
PepBoys rip off scam con artists East Meadow New York
**PLEASE NOTE** The following is not intended for the entire East Meadow, Long Island PepBoys... only one person.. JAMES DUSSAP (aka do-crap) the service manager.
This service manager scams MANY people out of their hard earned money. He may write up a car for a brake servce but ...
Entity
Categories: Auto Repair Service
317, Report:
#54480
Posted Date:
Jun 03 2003
Pep Boys rip off steals systems from cars dirty SOB's Bayshore New York
On April 24, 2003, I dropped my car off at 7 pm at pep boys and i went inside to tell them why i needed service for and they told me i had to leave the car there over night when they specifically told me that it would be serviced that night. I told the guy should I park the car near...
Entity
Categories: Auto Mechanics
318, Report:
#57345
Posted Date:
May 17 2003
Pep Boys ripoff mistreated and ripped off Florence Kentucky
was 01/02/02 for a tune up on my truck. {complete tune up} which truck ran good until 03/27/03 it was running like it was missing took it back to them. It sat up there for a day they did engine dia. which that was ok until they tell me it has fuel inj problem and to fix it it would ...
Entity
Categories: Auto Repair Service
319, Report:
#5430
Posted Date:
May 10 2003
Car Mechanic Rip Off At GoodYear (Sher Tire Branch) Upland, Ca.
I would like to say that it's been a while, but even still, the GoodYear that I got ripped off at is still there, looking for their next victim. The manner I got ripped off was so outrageous that it was almost a nightmare.
Okay. I need to check my breaks because they were smoking...
Entity
Categories: Auto Repair Service
320, Report:
#52542
Posted Date:
Apr 11 2003
Pep Boys RIPOFF Tires sold defective tires and wanted me to buy a new one instead of replacing it. Columbia South Carolina
I purchased tires from this ripoff company. A few weeks after the purchase I found the sidewall separating all the way around the tire, an obvious defect.
I went to the store and was treated rudely and with no respect at all. The manager,(David), told me the only way the tire...
Entity
Categories: Auto Tire shops
321, Report:
#51249
Posted Date:
Apr 01 2003
Pep Boys Portage Scummy operators Pain in the Rear Horrible Customer Service Portage Michigan
Here is the letter I sent to he corporate office. I took an hour to type this up and of course I never heard back from anyone:
I see that you are the person that receives the how are we doing evaluation cards from customers. I thought it might be beneficial to you to receive a r...
Entity
Categories: Auto Repair Service
322, Report:
#49879
Posted Date:
Mar 20 2003
Pep Boys Route rip-off unfair manipulative dishonest Jersey City New Jersey
I have a 1997 GMC Yukon that had a severe leak that would not hold anti-freeze. This caused the truck to overheat and smoke severely.
My father n law who has some automotive experience advised me that my water pump most likely was causing the problem. At the time he was going t...
Entity
Categories: Auto Repair Service
323, Report:
#49520
Posted Date:
Mar 17 2003
Pep Boys damaged my car instead of repairing it, and then when I sued them, they brought in a mechanic who lied, and I lost the case and received no money Norcross Georgia
From August 2000 to October 2000, I paid Pepboys to work on my 10 year old Pontiac Grand Am that stalled a lot and the engine light came on.
They ran 3 diagnostics, and replaced the oxygen sensor. Not only did this not solve the problem, but I had to return to them 3 times bec...
Entity
Categories: Auto Repair Service
324, Report:
#48995
Posted Date:
Mar 13 2003
PEPBOYS CAR REPAIR ripoff business from hell JEFFERSON Louisiana
WE TOOK OUR LUMINA APV TO PEPBOYS TO HAVE THE AIR CONDITIONING REPAIRED THE FIRST ITEM THEY SAID WAS BAD WAS THE HOSE ASSEMBLY THEY INSTALLED THAT. AND THEN CAME
BACK AND SAID THE CONDENSER WAS BAD SO WE HAD THEM CHANGE THAT. THEN AFTER THAT THEY CAME BACK AND SAID THE COMPRESSO...
Entity
Categories: Corrupt Companies
325, Report:
#47506
Posted Date:
Mar 01 2003
PEP BOYS rip-off Altamonte Springs Florida
I own a 96 Kia sephia Recently my car broke down and I needed an alternator replaced so on February 21, 2003 I called PEP BOYS located at 71 S Semoran Blvd Altamonte Springs Florida (407) 249-3888 and spoke with Sean, he adv me that the part would have to be ordered because PEP BOYS...
Entity
Categories: Auto Mechanics