26, Report:
#1414721
Posted Date:
Dec 03 2017
New Egg Attempted to purchase Home Stereo Receiver after it took AMEX 4 hours to approve me. No ability to use card on site until the card was sent. Whittier California
Attempted to purchase Home Stereo Receiver after it took AMEX 4 hours to approve me. No ability to use card on site until the card was sent. Customer Services did not want to hear that their site was broken and stated they have No Control on the functionality of the checkout and AME...
Entity
Categories: Auto Audio Electronics, Miscellaneous Electronics
27, Report:
#1411861
Posted Date:
Nov 14 2017
newegg.com NEW EGG, Inc NEW EGG Bait and Switch pricing WHILE IN CHECKOUT process City of Industry California
I was purchasing an MSi GS63VR Stealth Pro 469 laptop on the newegg.com website... it was sale priced at $1199. I placed the item in my shopping cart and started the checkout process. Being a new customer, I had to enter all my info from scratch. Entered Shipping info, everythin...
Entity
Categories: Computer Dealers, Computer Stores
28, Report:
#1400037
Posted Date:
Sep 14 2017
newegg ripoff they care about profit not customer issue Edison New Jersey
I purchase a dash cam online from newegg after long research it supposed to be the best and the most expensive on the market i drive for uber so I needed the camera for work before i mount the camera I was testing it to get the most benefit of it to serve my purpose after a few minu...
Entity
Categories: Cameras & Video
29, Report:
#1391314
Posted Date:
Aug 08 2017
EforCity Buyer Beware -- this company is a RIP OFF and and sells Cheap Ripoffs Internet
Beware, unless you want to give away money, do not buy from this company. The items are cheap and they use evey possible opportunity to not refund your mondy. Unfortunately, I didn't notice the product wasn't coming from Walmart until it was time to return the broken crap. Note, if ...
Entity
Categories: Miscellaneous Electronics
30, Report:
#1363391
Posted Date:
Jul 28 2017
NEWEGG I PURCHASED A PRODUCT:COREL ROXIO TOAST 12 TIANIUM FOR MAC. Internet
I PURCHASED A SOFTWARE PRODOCT:A DIGITAL DOWNLOAD: COREL ROXIO TOAST 12 TITANIUM FOR MACS.I PAID $85.23 THE SOFTWARE IS SUPPOSED TO ENABLE YOU TO BURN BLU-RAY DVD'S.IT DID NOT.I NOTIFIED THE COMPANY NEWEGG ON THE SAME DAY AND TOLD THEM IT DID NOT WORK AND I HAVE TAKEN IT OFF MY COMP...
Entity
Categories: Software
31, Report:
#1384575
Posted Date:
Jul 11 2017
PayPal PayPal - New RipOff -- BEWARE AND RUN FOR YOUR LIFE!! San Jose, California
I've been on Ebay and PayPal since the 90's and they are horrible.. All their call centers are in the Philippines. Company has now started holding payments on me for ebay sales. 100% positive feedback on ebay for 2 decades.. This is how you can expect to...
Entity
Categories: Credit & Debt Services
32, Report:
#1375139
Posted Date:
May 24 2017
newegg.com Newegg.com sells warranties they don't support AND give you incorrect repair info! Internet
Long story short, I bought a 1-year accident protection plan from Newegg.com.
The PC broke on the LAST DAY of the contract. Not only did Newegg.com (AND Servicenet.com) REFUSE coverage but Newegg.com emailed me INCORRECT INFORMATION about where to send it for repairs.
First, they ...
Entity
Categories: Computer Dealers
33, Report:
#1375109
Posted Date:
May 24 2017
Service Net Double-insures - does NOT give a FULL YEAR Warranty The company claims it's a 1-year breakage contract. It is NOT. It is from purchase date, double-insured Internet
To make a very long story short, I bought a 1-year accident coverage policy on my computer laptop purchase from Newgg.com. The computer broke 1 day after purchase date, but two days before I received it. Service.net claimed it wasn't under their warranty due to time. One day af...
Entity
Categories: Computer Service & Repair
34, Report:
#1369262
Posted Date:
Apr 24 2017
newegg.com newegg Worst customer service bad, vile, wrong, awful Industry Internet
Get a new customer service team. They are awful and rude. Marie is the worst and gives you attitude when you are simply trying to resolve your issue. Since this company has been bought out, the services have gone completely downhill. Customer service treats you like garbage and then...
Entity
Categories: Audio & Electronic Retail Stores
35, Report:
#1358485
Posted Date:
Feb 26 2017
Newegg Newegg, ripoff missing cables and they dont care Internet
I just made a purchase of $2,500 from newegg.com. I purchased the components to build a new 4 monitor computer setup.
They had 3 monitors that were marked as open box for $10 less than the brand new ones. I ordered all three and two came in with the HDMI cable missing, I also ordere...
Entity
Categories: Audio & Electronic Retail Stores
36, Report:
#1352995
Posted Date:
Jan 31 2017
newegg.com Newegg Massive Advertising Fraud Whittier California
Newegg’s massive fraud is much bigger than one would think. It involves hundreds of items that Newegg advertised on EBay. Not in a paid listing however but in what is caused a sponsored listing.
A sponsored listing is one where a company will place an ad at the bottom of the page ...
Entity
Categories: Miscellaneous Electronics
37, Report:
#1351672
Posted Date:
Jan 24 2017
Newegg Possible credit card theft Internet
I purchased a cable from Newegg for $5.99. When I received my credit card invoice the $5.99 charge was included but there was also a charge for $659. The charge for $5.99 was dated 12/29 and the charge for the $659 was dated 12/19. When I talked to the service rep he said they could...
Entity
Categories: Audio & Electronic Retail Stores
38, Report:
#1347396
Posted Date:
Jan 03 2017
newegg.com servicenet.com Ripped off bought a motherboard and sent off the upc label for an rma that only their site was offering, didnt honor their own terms and conditions Whittier California
Yes My name is Jeff, i ordered a motherboard the ASUS M5A99FX PRO R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS back on 11/23/16 well i built my pc and all and had it working December 6th December 16th i go to turn it on it just shuts its self off...
Entity
Categories: Computer Manufactures
39, Report:
#1344403
Posted Date:
Dec 20 2016
NewEgg Defective Product, Exchanged, Another Defective Product, Won't Return Whittier California
Bought a refurbished Vizio TV from NewEgg. It came in defective. They agreed to exchange it. Took two weeks to exchange it. The second refurbished TV is defective. Sent them photos of the defects. They said it was no longer in return period, since that starts with shipment...
Entity
Categories: TVs & VCRs
40, Report:
#1340245
Posted Date:
Dec 08 2016
Newegg A2Z E-Solution Unfair deceptive Atlanta Georgia
Purchased chromebit on 11-11-16 from vendor. Received on 11-15-16.
Returned on 11-16-16 unopened. USPS tracking to returned vendor shows received 11-18-16.
Vendor did not give full refund but charged a restock fee of $12.75.
Website and email from market vendor says, no restock ...
Entity
Categories: Communications & Networking
41, Report:
#1341391
Posted Date:
Dec 05 2016
Newegg False advertising Internet
I bought a video card during the Anytime Black November Low Price Match Gaurantee, which I thought it meant the whole month.
They were selling the the same video card later that month for a lower price. When I asked about getting the price match they said they don't honor it during ...
Entity
Categories: Computer Stores
42, Report:
#1340586
Posted Date:
Nov 30 2016
Newegg false ads, unilateral debit of service charge on out of stock item when cancelled Industry, California Nationwide
Ordered 2 printers advertised as refurbished and in working order as stated in eBay. In subsequent checkout screen missed the without cartridge (singular), and then was directed to PayPal for payment. Was notified later that there was now was stated no cartridges (plural).
I notif...
Entity
Categories: Electronic Manufacturers
43, Report:
#1334772
Posted Date:
Oct 24 2016
Everest Ventures Everest Ventures is falsely selling products manufactured and legally owned by Pamper YourSelf. They have copied the product labels and are selling product that is made by them and not by Pamper YourSelf. 500 Westover Dr #9244 Sanford, NC 27330 US Internet
Pamper YourSelf sell only high quality products and do not know what this company is making and sending to customers. Beware of especially the pheromone products that they are offer. What they are selling is not the pheromone products sold and manufacturered by Pamper YourSelf. Pamp...
Entity
Categories: Beauty Products
44, Report:
#1309167
Posted Date:
Jun 02 2016
Newegg sent plastic box instead of computer Whittier CA
In May 2016, I paid $370 for a computer from Newegg. They farmed it out to some no-name company. I got a plastic box that does not have Windows installed on it. Newegg refuses to return my money until I return computer. If I return the plastic box, they want to charge me a restockin...
Entity
Categories: Miscellaneous Electronics
45, Report:
#1298230
Posted Date:
Apr 06 2016
newegg.com Newegg DO NOT BUY A REFUBISHED COMPUTER FROM NEWEGG!!!! Whittier, California Internet
I Purchased a refurbished Macbook Pro, from Newegg on March 1, 2015, plus a warrenty. The total came to over 1000.00 dollars. The first macbook did not work. and I sent it back within one month. The next macbook was not running an apple operating system, that was supported by apple....
Entity
Categories: Computer Manufactures
46, Report:
#1296919
Posted Date:
Mar 31 2016
Newegg Incompetent Customer Service, Didn't post refund to Credit Card Internet
I ordered a motor for a Profrom exercise bike and it was through an Icon Fitness reseller. The first problem is I wanted to cancel the order the next morning and they couldn't get that done. Then they misquoted the return policy, however I double-checked and made sure it was rig...
Entity
Categories: Computer Stores
47, Report:
#1293690
Posted Date:
Mar 15 2016
Velocity Fulfillment Company fails to pay rebates, Scam, Ripoff Tempe Arizona
Purchased software from Newegg.com 4 months ago and 4 months later am STILL wiating for this company to pay the rebate. Calls and emails are met with useless canned responses and excuses. The company has a terrible track record and is obviously dishonest and intent on not paying the...
Entity
Categories: TV Production Studios
48, Report:
#1293675
Posted Date:
Mar 15 2016
newegg.com Failure to pay rebate City of Industry Internet
Purchased software from this company 4 months ago with an advertised rebate. FOUR months later I am STILL waiting for them to pay the rebate. All I get are useless canned responses and excuses from them.
Entity
Categories: On-Line Stores
49, Report:
#1285655
Posted Date:
Feb 06 2016
Newegg Newegg.com Waiting over 2 months for refund Internet
On Black Friday 2015 we ordered $1,100.00 in computer parts to build a new system for our son in college. They shipped via UPS who in left this package on our front porch and no one home. The package was stolen. We contacted Newegg and they contacted UPS to do an investigation, whic...
Entity
Categories: Computer Mail Order
50, Report:
#1278129
Posted Date:
Jan 16 2016
Hewlett Packard HP HP drags feet and fails to pay $20 rebates for toner cartridges purchased on same invoice as compatible HP printer Nationwide
On July 15, 2015 I shopped for and purchased an LaserJet Pro M277dw Color All-in-One Laser Printer. I was attracted to this model by positive reviews, plus mention on the retailer's website of a $20 rebate per additional toner cartridge (up to 4) purchased...
Entity
Categories: Computer Manufactures