1, Report:
#1483591
Posted Date:
Aug 16 2019
HP HP Printers Hewlett Packard Hewlett-Packard Hewlett-Packard Company HP printers now REQUIRE you to buy their HP brank ink cartridges Palo Alto CA
Sneaky business practices and unethical and fraud from HP - beware!!
I've owned several HP Officejet printers over the past 20 years and I have always purchased 3rd party ink jet cartridges. My latest printer (2015) was connected to my home network. A few months ago, I got a mes...
Entity
Categories: RIP-OFF
2, Report:
#1432541
Posted Date:
Mar 06 2018
Smart Friend Tech Support Hewlett-Packard Company Unauthorized charge on my credit card. Internet
I have been a long time customer of HP over the years and when I started having problems with my HP desktop I called your tech service (noted below). I was Assured by the technician that I spoke to that there would be no charges if he could not help me.
I needed to give this perso...
Entity
Categories: TECH SUPPORT, Computer Technology
3, Report:
#1187354
Posted Date:
Nov 08 2014
Hewlett Packard Trouble with power adapters burning out and unable to reorder from hp making my printer useless! Nationwide
I have lost my respect for the Hewlett Packard Company! I have been purchasing home office computers and printers from them since the 1980's. They have always helped me on line at no charge.
Now I have not been able to get any help with finding the power adapter to my photosm...
Entity
Categories: Electronic Manufacturers
4, Report:
#1160453
Posted Date:
Jul 08 2014
Hewlett-Packard Company Defective Ink Cartridges, Refuse To Replace, Crooks Dishonest Cheats Palo Alto California
I contacted Hewlett-Packard Company (HP), concerning a defectdive ink cartridge and was told to ship it to their Palo Alto, California HQ for inspection and replacement. Shipping was at my expense.
Several weeks later, HP returned the ink cartridge to me with an unsigned form lett...
Entity
Categories: Miscellaneous Electronics
5, Report:
#1065055
Posted Date:
Jul 07 2013
Hewlett Packard Company HP Repair Center, Houston, Texas HP repair center Houston Texas stole my Notebook PC. Escalations Team complicitly denies it. I've got all docs to prove my claim Houston Texas
My computer [HP Pavilion dv7t–6100 CTO QuadCore Customized Entertainment Notebook PC] needed the SimplePass fingerprint reader repaired, very minor issue. I called HP and Cust Svc Rep AKINPKL set up repair order #BBLY717901 on the phone. When HP Repair Center in Houston, Texas rec...
Entity
Categories: Computer Service & Repair
6, Report:
#1017316
Posted Date:
Feb 20 2013
hewlett-packard company i talked to supervisor Ross on 2/2013.the week of the 4th. went on line to have them help me with my hp officejet 4500.,wasn't in warrenty.But they did sell me a refurbished hp 4620 ,broken La Vergne, Tennessee
I had called hp tec. support to help me get my hp officejet4500 printer to work so i can fax,print,scan.They told me if i pay for it.It was out of warranty, but they could update mine to a 4620 reconditoned one for 79.00 and for only 1.00 more a 2 yr. warrenty.So the week of Feb.201...
Entity
Categories: Computer Manufactures
7, Report:
#975264
Posted Date:
Nov 29 2012
Hewlett-Packard Company Staples I bought a 900 dollar Pavillion desktop HPE PC H8-1240 from Staples Palo Alto, California
I purchased a new HP computer from Staples in Salem,N.H. It was 849.00 and the reason I bought it was I needed a nice computer with exeptional graphics to connect to my wide screen TV. The computer was to have great graphics and the the appropriate panel with an HDMI out...
Entity
Categories: Computer Service & Repair
8, Report:
#901001
Posted Date:
Jun 21 2012
Hewlett-Packard Company Best Buy Defective Laptops - Defective Motherboards Palo Alto, California
This is my first time using Rip Off report so I am not a habitual complainer. I know things happen in life but also as a business owner you have to be fair to your customers.
My complaint is I bought a brand new HP laptop on 2/25/2011 at Best Buy. The model # is DV7-4285DX. I had...
Entity
Categories: Computer Manufactures
9, Report:
#860639
Posted Date:
Mar 28 2012
Tech Support. Diamond Overcharged us for technical support. Internet, Internet
March 25th, 2011. I received a phone call from a person stating they were technical support from the Hewlett Packard company. They claimed that there was something wrong with our computer and said they could fix it.
Two and a half hours later they were finished. ...
Entity
Categories: Computer Fraud
10, Report:
#850874
Posted Date:
Mar 09 2012
Hewlett Packard Company HP Lemon Laptop DM4-1253cl they cant fix and do not offer replacement Palo Alto, California
I purchased a HP DM4-1253cl from Costco (with 2 year warranty) in February 2011, around May 2011, the laptop without warning, stopped charging the battery and would only worked while plugged into the AC adapter. I contacted HP, they sent me a replacement battery and all was well. A ...
Entity
Categories: Computer Manufaturers
11, Report:
#796942
Posted Date:
Nov 11 2011
Hewlett Packard Company Defective computer, HP blames consumr even though nothing we ded created the problem Palo Alto, California
My problems with HP started when Icalled HHP because my computer which is less than a year old was not operating corredtly, The technician I got was based in India and was very hard to understand. He was supposed to back up my computer so he could reformat it. He did the back up wro...
Entity
Categories: Television Parts & Services
12, Report:
#733195
Posted Date:
May 26 2011
Hewlett-Packard Company Executive Case Manager Alex Laptop could have burned my office down. Internet
In May of 2009, I purchased an HP DV7 Laptop Computer while on my lunch break. I returned to my office and powered on the computer to configure it for use. I had several work tasks to complete so I asked my coworker to keep an eye on my laptop while I completed work around the offic...
Entity
Categories: Computer Service & Repair
13, Report:
#673631
Posted Date:
Dec 20 2010
Hewlett-Packard Company HP laptop cpu crashed 38 days after warranty expired, Hp doesn't care! Palo Alto, California
My HP Pavillion tx2500 crashed, dead 38 days after the warranty expired, and just over 2 years since purchased. To be exact, the CPU crashed. It probably was burned to death because this machine always ran hot. HP has refused to take responsibility, but I am sure they know it's defe...
Entity
Categories: Computer Manufactures
14, Report:
#671480
Posted Date:
Dec 14 2010
HP Hewlett-Packard Company HP TX1410 chip defect Palo Alto, California
I purchase 3 HP TX1410us touch pc's. All the pc now do not work for the exact same reason. I turn the power on and all the lights light-up and the screen is black. nothing else. I have spoken to several tech's at HP and other service centers. HP recomme...
Entity
Categories: Computer Service & Repair
15, Report:
#646249
Posted Date:
Nov 18 2010
Hewlett Packard Company Bad computer product quality, worse customer service, Internet
My HP Pavilion S3620F Slimline Desktop PC system crashed just 23 months after purchase. Online complaint forums show this type of crash is common - No video input. The system has a documented reoccurring defective part and should have been recalled but HP does not seem to be concern...
Entity
Categories: Computer Manufactures
16, Report:
#655584
Posted Date:
Oct 27 2010
Hewlett-Packard Company HP Printer Drivers Palo Alto, California
I purchased a HP Deskjet Printer 3950 about 6 years ago and used it on my Desktop computer. I printed or used at least 5 black and 3 color ink cartridges. I bought a laptop and hooked up the printer to the lap top with Win 7 OS. Windows did not have the driver. I went on the w...
Entity
Categories: Software
17, Report:
#590968
Posted Date:
Sep 02 2010
Hewlett Packard Company HP / HP.com HP In Home Warranty is No Warranty? Palo Alto, California
A sad tale of woe.
I bought a high end customized HP desktop in Jan 2009. It was an expensive system costing more than $1500. (Quad Core, 8 gig ram, RAID0 drives, 1g NVidia graphics card, Vista x64, 3 Year In Home Warranty).
In Feb 2010 I began to have intermittent hardware prob...
Entity
Categories: Computer Service & Repair
18, Report:
#594111
Posted Date:
Apr 17 2010
Hewlett Packard company Mark Hurd, Chairman of the Board, CEO & President of Hewlett Packard Sold me a lemon computer and refused to give me a new computer that is not defective. Palo Alto, California
November 18, 2007, I purchased an HP Vista Home Premium, HP Pavilion a6257c PC & Lexmark Printer (package deal) for $1129.89. Within a few months, I was having performance problems, closing down on its own, than difficulty restarting. I tried the recovery disk and re...
Entity
Categories: Computer Manufaturers
19, Report:
#423943
Posted Date:
Apr 10 2010
Hewlett-Packard Company A laptop for Christmas becomes a New Year's Resolution Not To Buy HP! Palo Alto California
I am writing you regarding an issue with an HP Pavillion laptop that I purchased for my daughter late last year (11/15/08). My daughter is a college student at ASU and needs this computer to do her school work. I purchased the computer because it was on sale via Big Lots online stor...
Entity
Categories: Computer Manufactures
20, Report:
#581484
Posted Date:
Apr 08 2010
Hewlett-Packard Company Compaq, I was in hospital 6 months, HP DV7 malfunctioned at Christmas HP DENIES service due to a few days out of warranty NO EXCEPTIONS Palo Alto, California
HP DV7 REVIEWMonday, March 15, 2010
I wrote a review over at HP telling them how I had a really bad
experience with the Notebook purchased last Christmas. The issue: the unit failed (maybe due to the recalled battery or the
defective video chip) I dunno. Either way it was out o...
Entity
Categories: Computer Manufaturers
21, Report:
#581471
Posted Date:
Mar 16 2010
Hewlett-Packard Company Compaq, I was in hospital 6 months, HP DV7 malfunctioned at Christmas HP DENIES service due to a few days out of warranty NO EXCEPTIONS Palo Alto, California
HP DV7 REVIEWMonday, March 15, 2010
I wrote a review over at HP telling them how I had a really bad
experience with the Notebook purchased last Christmas. The issue: the unit failed (maybe due to the recalled battery or the
defective video chip) I dunno. Either way it was out o...
Entity
Categories: Computer Manufaturers
23, Report:
#266050
Posted Date:
Feb 11 2010
HP Hewlett Packard HP Warranty and Repair Refund Denial and Extremely Rude Case Manager Case ripoff Palo Alto California
This is most of the email I sent HP with a note at the end: I would like to know who to contact when I am NOT happy with my HP experience? I am involved with HP Customer Service Case Number 6300797885 and 7340958541. I bought my Notebook at Staples February 2007 and was back at the ...
Entity
Categories: Computer Service & Repair