1, Report:
#1525785
Posted Date:
Apr 18 2023
express flooring improper installation phoenix arizona
not enought glue was applied on the orginal install. tiles are lifting and shrinking.
Entity
Categories: Flooring
2, Report:
#1508950
Posted Date:
Jun 14 2021
Express Flooring This company grossly misrepresented the product and they installed it poorly. Tucson AZ
I chose this flooring from a sample the salesman showed me. I told him I wanted a light color. The installed flooring bears no resemblance to the sample. The sample showed a consistant light color, but the actual floor is multicolored with many pieces of dark floor. The contract sta...
Entity
Categories: Flooring
3, Report:
#1500520
Posted Date:
Oct 03 2020
Express Flooring Express Home Services lied about the durability of their luxury vinyl plank flooring. There was damage present within 1.5 months. They also caused damage to baseboards and laid uneven caulking around the edges. Phoenix AZ
The flooring was installed on July 2020.
I am writing this note in regard to my purchase of flooring from Express flooring. The name of the sales man is Kyle Hoffman. I have tried to contact him several times since the purchase and he has not returned my calls or test messages.
...
Entity
Categories: sales rep, Computer Marketing Companies, Flooring, Online Retailer, Online Tv
4, Report:
#1487229
Posted Date:
Nov 04 2019
Jodi & Michelle Robinson dba J.A.M. Express Flooring LLC Started Job. Worked 5 days. Got approximately 50% complete. Left to get more materials that they ordered. Never came back. Anthony Florida
Jjob consisted of removing all carpet, carpet pads & molding. Repair the floor as needed. Re-cover the floor with vinyl plank, install new molding and transition strips,clean up take all scrap to the dump. There were 3 bedrooms, 2 baths, hallway, family room, dining room, kitche...
Entity
Categories: Flooring, Home repair contractor, Flooring
5, Report:
#1416904
Posted Date:
Dec 14 2017
EXPRESS FLOORING EXPRESS HOME SERVICES HENRY JAFFE IS A THEFT Phoenix Arizona
Express Flooring has agreed to pay nearly $100,000 for failing to give customers required notices for home solicitation sales, including the right to cancel a purchase. Arizona Attorney General Mark Brnovich announced the settlement against Express Home Services LLC Friday. The comp...
Entity
Categories: Carpet & Tile Installers, Carpet & Tile Stores
6, Report:
#1373976
Posted Date:
May 18 2017
Express Home Service, LLC Express Flooring Will not honor Lifetime Installation Warranty Tucson Arizona
I had Express Flooring carpet my home on January 10, 2013. I spent $10,144.82 for the installation. At that time I received a Lifetime Installation Warranty.I began contacting them in May 2016 to request my carpet be pulled and to complain about some definite installation issues (ca...
Entity
Categories: Carpet & Tile Installers
7, Report:
#1297514
Posted Date:
Apr 03 2016
Express Flooring (ROC200037) Express Home Services, LLC Hundreds of Valley residents being taken advantage of by Express Flooring Phoenix Arizona
There is not much more I can negatively say about Express Flooring that has not been said by hundreds of other unhappy and dissatisfied customers. My only failure was that I did not do the research prior and have fallen into the same misfortune as those before me.
My Story begins ve...
Entity
Categories: Carpet & Tile Installers
8, Report:
#1270339
Posted Date:
Nov 25 2015
Express Flooring Customer Service Manager -Henry JaffeSales Manager - Neil Hoffman Misrepresentation of Products & Warranty Phoenix Arizona
DO NOT BUY FROM EXPRESS FLOORING!!!! My husband wanted a quote from them...I didn't after reading their bad reviews. The sales manager came, gave us the sales pitch..I had my doubts about the density & quality, but he promised the carpet was newest technology in manufacturi...
Entity
Categories: Home Improvements
9, Report:
#1234542
Posted Date:
Jun 09 2015
Express Flooring Not receiving the flooring that I originally requested Phoenix Arizona
I just found out that there is a possible law suit regarding Express Flooring (1-800-Express Flooring). I can give you a general summary, as I am at work and do not have access to my records. I will update this later. The basic summary is:
About 3 years ago, I had a representa...
Entity
Categories: Carpet & Tile Installers
10, Report:
#1144694
Posted Date:
May 07 2014
Express Flooring lying to me regarding warranty mesa Arizona
In September of 2013 we had Express flooring install laminate flooring in our kitchen and living room. Around February of 2014 we noticed that a few planks of the laminate were starting to warp in the kitchen area and that in the living room and kitchen it was starting to bubble up....
Entity
Categories: Carpet & Tile Stores
11, Report:
#1119992
Posted Date:
Feb 01 2014
express flooring crooks total rip off tucson Arizona
Express flooring is a total rip off. Sold us on a product, but then brought out something totally different. Then sold us another product only to find out they did not have enough to do the job, half way thru the job. Not only did we end up with an ugly floor but did not finish the ...
Entity
Categories: Carpet & Tile Stores
12, Report:
#1098143
Posted Date:
Nov 09 2013
EXPRESS FLOORING PHOENIX HORRIBLE SERVICE and misrepresent what they do Phoenix Arizona
Scheduled an appointment with Express Flooring. On the phone they asked me my price range, my colors, and what I was interested in.. I told them I wanted to see samples of those things . They assured me they would bring the appropriate things. I waited for 2 hours ( their app...
Entity
Categories: Carpet & Tile Installers
13, Report:
#1093596
Posted Date:
Oct 22 2013
Express flooring 4110 Washington st suit 100 phoenix az 85009 Horrible result. Paid $7000 and they won't come fix the numerous problems with our floors. Calling daily for a month. Keep being told they will come fix it. No call no show Phoenix Arizona
We scheduled a consultation with express flooring. The sales man Jim Fitzsimmons was great. Forgot to tell us quite a few details though. the installers came to install hardwood floors in two rooms in ours house. Installer number one rips our carpet up to shreds and then tells me I ...
Entity
Categories: Home Improvements
14, Report:
#1085076
Posted Date:
Sep 17 2013
Express Flooring Express Flooring rips people off by keeping their deposits Mesa Arizona
Express Flooring is ripping people off by keeping their deposits. In July 2013 they gave us a ridiculously high quote to install tile and carpeting in our house and we gave them a $100 deposit, which the salesman said was refundable if we cancelled. He even wrote deposit is refuna...
Entity
Categories: Carpet & Tile Stores
15, Report:
#941593
Posted Date:
Jul 14 2013
Express Flooring Express Home Services, LLC (ROC 200037) Bear Trap cancel policy Phoenix, Arizona
Express Flooring salesman gave us a bid of $7,000 for tile in our home, 8-23-12. We did not give the sales man a deposit.
The next morning, 8-24-12, my wife called to cancel the contract. She talked to the salesman. He said to call the office.
She called the office and said,...
Entity
Categories: Builders & Contractors
16, Report:
#1059937
Posted Date:
Jul 14 2013
Express Flooring Cruise for two, but you pay for it. Phoenix Arizona
On the Express Flooring website, (expressflooring.com), they advertise a cruise for two when you get flooring and have them install it. When a man by the name of Mark came to my house, he was extremely pushy. When Mark arrived, we told him that we would like the cruise, and he then ...
Entity
Categories: Carpet & Tile Installers
17, Report:
#1036107
Posted Date:
Mar 20 2013
Express Flooring would not give us price of carpet per sq ft. nor would they give us the amount of sq ft to be covered. You can't veryify there figures & they won't give this information nor would they give us brand n Phoenix, Arizona
I had 3 rooms carpeted after the salesman left my husband & I thought price was high so we went to contract we signed to check the sq ft charged & brand name & cost of carpet. There was nothing on contract. We contacted Express Flooring numerous time (8 or more). They ke...
Entity
Categories: Advertising / Deceptive
18, Report:
#1015471
Posted Date:
Feb 16 2013
Express Flooring Express Home Services, LLC Laminate Flooring Falls Apart, Lifting, Creaking, Separating Phoenix, Arizona
Express Flooring came to our home to give us an estimate on flooring. We explained that we wanted to replace our builder linoleum and carpet with something more suitable to our lifestyle. We explained to the salesman that we needed something that would stand up to our large do...
Entity
Categories: Carpet & Tile Stores
19, Report:
#995209
Posted Date:
Jan 11 2013
Express Flooring Quality of Product is not backed by company, nor is customer service up to par Phoenix, Arizona
On 11/19/12 I submitted a warranty case with Express Flooring. I had 2 issues; first, we had significant buckling in our carpet which is covered under the lifetime installation guarantee and secondly, the level of wear on our carpet is incredibly difficult. We clean our carpe...
Entity
Categories: Carpet & Tile Installers
20, Report:
#967506
Posted Date:
Nov 12 2012
Empire Flooring or Empire Today Empire Flooring, Empire Flooring or Empire Today Buyer Beware When Hiring a Flooring Company Phoenix, Arizona
i called to my home three to four different contractors/companies to estimate my home for flooring tile and window treatments wood binds or shutters. i had them come in november of this year to give me estimates and they all came same time to knock it out and pick the best bid. i ha...
Entity
Categories: Carpet & Tile Stores
21, Report:
#945502
Posted Date:
Sep 24 2012
EXPRESS FLOORING attempted selling me another product as the cost was higher. Promised me other things but did not deliver. PHOENIX, Arizona
My report is with regard to Express Flooring who I had come to my home as I was interested in purchasing wood/laminate flooring. They showed up one hour later than their scheduled time and would not show me what I asked for, but something more expensive.
Quoted high prices ...
Entity
Categories: TV Advertisements
22, Report:
#892446
Posted Date:
Jun 22 2012
Express Flooring a disreputable company with over 130 BBB complaints Phoenix, Arizona
On April 1, 2012, an Express Flooring salesman, named Henry, arrived at my home to give an estimate on flooring. He was a somewhat pushy guy, intimating that the price he quoted me that day might change or go higher if I didn't reserve it with a $100 deposit (possibly non-refu...
Entity
Categories: Carpet & Tile Installers
23, Report:
#268627
Posted Date:
Jan 17 2012
Express Flooring Ripoff Online offer & Con Not Honored & Exorbitant Prices - Didn't even bring color requested Phoenix Arizona
A cruise for two was offered online, just by making a no obligation appt. online, which I did. I filled out their form, requesting blue ceramic tiles and red oak or medium color solid hardwood. Their rep. showed up. He only brought brown tiles and he said he was looking for a blue h...
Entity
Categories: Carpet & Tile Stores
24, Report:
#269492
Posted Date:
Jan 17 2012
Express Flooring - Express Home Services ripoff Local Business BAD Business Phoenix Arizona
I had an awful time with Express Flooring, aka Express Home Services and so have alot of other people. I think they should be investigated and the public be made aware of them.
At the time I got involved with them their TV ad said they were proud member of the BBB. Their members...
Entity
Categories: Home Improvements
25, Report:
#823237
Posted Date:
Jan 16 2012
Express Home Services Express Flooring Bait and Switch Phoenix, Arizona
It is true, Express Flooring is a baith a switch company. I read the complaints on this website before Express delivered our carpet and I cought them doing the bait and switch. I kept a sample of the carpet that they showed me when I purchased the carpet, when delivery day came I co...
Entity
Categories: Carpet & Tile Installers