26, Report:
#265904
Posted Date:
Jul 04 2011
Brandsmart USA Florida / Etec Did not honor an extended warranty Ripoff Miami Florida
Bought a 42 etec plasma tv on 7/02/07. after instructed by the sales person to purchase an extended warranty or 3 years the TV needs to be serviced a month after the date was purchase, after calling the store warranty dept and the manufacturer Etec, well Etec said that the store is ...
Entity
Categories: Television Parts & Services
27, Report:
#735255
Posted Date:
May 31 2011
brandsmart usa fraud deceptive advertising and lying representatives deerfield beach, Florida
i saw an ad for brandsmart usa dated may 21 2011 fir a heir small refrigeratorfor $18.88 i realized it was awful cheap so i called the store and the appliance salesman said bring it in and we will honor it so i did and they started acting like i altered it then they said it was from...
Entity
Categories: Miscellaneous Electronics
28, Report:
#735057
Posted Date:
May 31 2011
Warranty Tech Brandsmart Ripoff does not stand behind warranty Sunrise, Florida
Brandsmart came to repair washer on 5/8. Told by warranty comp not to repair Pump a replacement washer was due. After numerour calls confirming paper work was being done for replacement, on 5/23 was told We changed our minds we are repairing unit. Was tol...
Entity
Categories: Warranty Companies
29, Report:
#733940
Posted Date:
May 27 2011
brandsmartusa used, returned item sold as new west palm beach , Florida
On 5/24/11 I went to brandsmart to purchase my wife a tablet computer for her birthday. I was told by the salesman Joe LaRose that the one I wanted was out of stock except for one they had with an open box. I was assured that the item was new and unused but because the box seal was ...
Entity
Categories: Audio & Electronic Retail Stores
30, Report:
#728517
Posted Date:
May 13 2011
Brandsmart USa Warranty Rip Off and Horrible Customer Service Stockbridge, Georgia
I purchased a laptop from Brandsmart, along with the warranty. I asked the Salesperson if the warranty would go into effect after the manufacturer's warranty expired. He stated yes and I purchased it. Little did I know this was not true. After questioning the...
Entity
Categories: Audio & Electronics Shops
31, Report:
#716440
Posted Date:
Apr 13 2011
Warrantech Warrantech corporation bottom feeders Bedford, Texas
In 2008 I purchased a whirlpool front load washer from Brandsmart Usa and when i purchased the unit I was offered an extended warranty contract which I reluctantly purchased. I had a one year manufacturer warranty and then a two year extended warranty from Warrantech. I st...
Entity
Categories: Warranty Companies
32, Report:
#702423
Posted Date:
Mar 04 2011
BRANDSMART RECEIPT INDICATING PICK UP OPERATES AS A RELEASE OF ALL BRANDSMART LIABILITY Internet
I went to Brandsmart to purchase a Flatscreen TV. I choose a Samsung costing $999:99 a 5 year warranty (turns out to be costly and worthless) and items for set up. The Conspiring Salesman determined that the TV would fit in my car so I waived delivery. The Conspiring Sal...
Entity
Categories: TVs & VCRs
33, Report:
#608158
Posted Date:
May 28 2010
Electrolux (Frigidaire Division) Frigidaire Rebate Inquiry Deflected Internet
Frigidaire offered two rebates earlier in 2010 for purchasers of their Professional Series appliances. One rebate form directed a submission to Del Rio, TX for a prepaid Visa card rebate; the other directed a submission to Columbus, OH for a cash rebate. This second cash...
Entity
Categories: Appliances
35, Report:
#540282
Posted Date:
Dec 16 2009
Brandsmart U.S.A. They bought me a faulty LCD Samsung TV without show me what the package contianed. Later they denied my complaint Miami, Florida
At Friday, December 26th (post thanks giving day) I bought a LCD Samsung TV 52 model LN52B550 by $1,198.88 and a Warranty for five years (total=$1,474.20).
I picked up the TV from the storage but anyone showed the conditions of that equipment.
When I got home and I unpacked the TV...
Entity
Categories: TVs & VCRs
36, Report:
#487652
Posted Date:
Aug 31 2009
LG , Life Is Good LGE Defective TV and poor customer service New Jersey
I purchased and LG 50' inch plasma tv back on 12/28/08 from Brandsmart USA. On June 23rd of 2009 the tv stop working the picture went out but it still had sound. Called LG customer service since the tv was still under mfg warranty. They set up a time for a company to come out and lo...
Entity
Categories: TVs & VCRs
37, Report:
#436759
Posted Date:
Mar 23 2009
BRANDSMART USA BEWARE BRANDSMART WARRANTY IS A SCAM WPB Florida
8/26/2007: PURCHASED A $900 PLASMA TV WITH WARRANTY.
12/22/2008:CALLED WARRANTY NUMBER FOR SERVICE, THEY ADVISED THAT WE SHOULD CALL BACK AFTER THE HOLIDAYS BECAUSE THEY WERE VERY BUSY. THE TV HAS A LARGE RED LINE DOWN THE MIDDLE OF THE SCREEN.
1/2/2009:CALLED WARRANTY COMPANY...
Entity
Categories: Television Parts & Services
38, Report:
#420107
Posted Date:
Feb 04 2009
Brandsmart Usa they don't stand behind their products Deerfield Beach Florida
I purchased two lcd flat panel tv's($700 ea.) both died in 15 mos,of the same problem. i contacted the store mgr. and he blew me off,so i found the owner on sunbiz.org ,and sent him a letter explaining my situtation. i even said i was not expecting a new tv just maybe some type of d...
Entity
Categories: TVs & VCRs
39, Report:
#407498
Posted Date:
Jan 03 2009
Indecor, Inc And Home Team Advantage Service magic had them on their website, and they contacted me in 2/08. demolished my kitchen, and got $13,000.00 from me with no work to date. Service magic didn't check out these guys, Delray Beach Florida
I went to a well respected website called service magic to find a contractor to do a kitchen remodel of my home in Sunrise Florida. I had received quotes from Home depot, and some other place as well.
In March of 2008 I received a phone call from a company in Delray Beach cal...
Entity
Categories: Builders & Contractors
40, Report:
#370810
Posted Date:
Sep 08 2008
Warrantech Corporation ,Warrantech refusal to honor prepaid extended warranty becuase of company bureacracy & unconcerned customer service Bedford Texas
After purchasing a Brandsmart Service agreement for my Frigidaire Professional Series refrigerator, I have unfortunately had to make way too many repair calls in the first 24 months after purchase. The product itself should be faulted, but the Brandsmart relationship with the servic...
Entity
Categories: Warranty Companies
41, Report:
#343671
Posted Date:
Jun 24 2008
BrandSmart USA Ipod insured, warranty not honored .told me to go to Apple don't carry anymore Doraville Georgia
I purchased an Apple Ipod From Brandsmart Doraville in July 2006 and purchased a warranty with it. I took it back and went to the store where I bought it. I went in to the counter and spoke to the sales people where I purchased the new Ipod and was told sorry we don't sell the Ipod ...
Entity
Categories: Audio & Electronic Retail Stores
42, Report:
#325403
Posted Date:
Apr 11 2008
BrandsMart USA DO NOT buy from this Company- Just read and believe all the scam- ripped off reports Miami, Florida
I've shopped her for over 30 years, due to what once was lowest prices anywhere...HOWEVER I've consistantly seen better prices elsewhere, and their Customer Service get WORSE over the past few years-
This time the did the ultimate Fxxx Up, ( thanks for Credit Cards, so I never lose...
Entity
Categories: Audio & Electronic Retail Stores
43, Report:
#279950
Posted Date:
Oct 20 2007
Brandsmart Usa freezer buy the extension warranty already come to my house 2 times never repair Deerfield Florida
freezer brand frigi model ffu20fc4cw i buy extended warranty ,the freezer broke i lost a lot of food ,they come the first time to repair the technician say i canot do it i will send somebody else ,
after 4 days the second technician come an repairi the freezer he said now it ...
Entity
Categories: Consumer Services
44, Report:
#279641
Posted Date:
Oct 19 2007
Brandsmart USA Complete Rip off - Il Educated employees - will not honor warantee West Palm Beach Florida
I purchased an Electrolux Vacuum from Brandsmart USA in west Palm Beach Florida in Late July and now it is October and the vacuum has problems. These problems are noticeable ONLY when in use on carpet with the powerhead ON!
Took it in to be told I was a liar and the bag was Full ...
Entity
Categories: Miscellaneous Electronics
45, Report:
#237324
Posted Date:
Feb 28 2007
Brandsmart Liars and Thieves ripoff Miami Florida
On February 6th, 2007. I went to Brandsmart to purchase a Compaq computer and a HP monitor.I was told I would get a $50 rebate on both productsby the sales rep. whose last name is Mckenzie. I was given the rebate paperwork for both and took it them home to make sure everything was w...
Entity
Categories: Audio & Electronics Shops
46, Report:
#223725
Posted Date:
Dec 04 2006
Brandsmart USA Sorry customer service and defective products Miami Florida
A few years ago I bought a Fridge, stove, and microwave from Brandsmart USA with the extended warranty. Since then I have had over 6 repairs in less then 4 years on the fridge. I was getting really fed up and just wanted to be able to rely on te product that I purchased. I kept losi...
Entity
Categories: Department & Outlet Stores
47, Report:
#191064
Posted Date:
May 11 2006
Brandsmart Usa ripoff i purchased a 20 tv it didnt work tried to return it and they are making me go through the manufacture BE WARE THEY ARE A RIP OFF Opa Locka Florida
I when to brandsmart to buy my son a tv on 3-4-06 my sons b-day was 3-5-06 a sunday well that monday 3-6-06 i went to return the tv and they would not take it back because the box was missing a piece of styfoam .
after disputing the charges with my credit card comp and getting no...
Entity
Categories: Television Parts & Services
48, Report:
#172320
Posted Date:
Jan 19 2006
Digimate / EMI Global non-existent customer service, won't respond to anything !!! Newport Beach California
I purchased a Digimate 27, widescreen, HDTV-ready (no built-in tuner) LCD TV from my local Brandsmart, USA store.
As most of you know, Brandsmart only has a 7-day return policy.
Aroound our second week of owning the TV, we noticed 2 things that seemed to be wrong:
Whenever ...
Entity
Categories: TVs & VCRs
49, Report:
#170798
Posted Date:
Jan 07 2006
Brandsmart Usa ripoff, could not deliver merchandise after approx. two and one have months, promising to every day. forced me to remove oven i removed from home depot and buying theirs Doraville Georgia
I bought a number of appliances from brandsmart and they promised to deliver every day by the sales man DON HUNTER BUT IN APPROX TWO AND ONE HALF TO THREE MONTH I HAD NOT RECEIVED MERCHANDISE. I CANCELLED ALL BUT THEY WOULD NOT ALLOW ME TO CANCEL THE OVEN. I BELIEVE I SHOULD HAVE BE...
Entity
Categories: Specialty Stores
50, Report:
#161396
Posted Date:
Oct 20 2005
BRANDSMART USA NO CUSTOMER SERVICE Hollywood Florida
I bought a Plasma TV in 04/07/2005 for $3420.53. Merchandise was deliverd past the delivery time.
The TV is defected I called BRANDSMART for assistance and they refuze to help me, thet keep making promises that thet are taking care of the problem but it dosen't look that way. Th...
Entity
Categories: Audio & Electronic Retail Stores