1, Report:
#1498050
Posted Date:
Jul 26 2020
AT&T AT&T DirecTV Satellite service AT&T charges full month for partial month's service Dallas TX
I called AT&T DirecTV to cancel my service due to being unemployed during a pandemic and the bill being over $220 for years. Service was disconnected 7/21/2020. However, the rep told me that they would not pro rate my final bill, which means I will be paying for 2 weeks of sat...
Entity
Categories: Satellite Dish Companies, Satellite tv
2, Report:
#1494326
Posted Date:
Apr 23 2020
AT&T DIRECTV AT&T FRAUD FRAUD and FRAUD in addition to DOUBLE BILLING
Relocated from one condo unit to another in same building. Had to move out of the previous unit in June 2019. Bought a condo in the same building and did a full renovation taking it down to the studs. Did not move into the new condo until March 30, 2020.
Continued to pay for D...
Entity
Categories: Satellite tv
3, Report:
#1485101
Posted Date:
Sep 16 2019
AT&T Directv Continued billing after cancellation of service Carol Stream IL
I called on September 16th to cancel satellite service. I am no longer under contract with them. I was told that they will continue to bill for service until the end of the billing cycle even though I no longer am connected!!! How can a legitimate company bill for a service th...
Entity
Categories: Satellite tv
4, Report:
#1474926
Posted Date:
Mar 08 2019
AT&T DIRECTV AT&T At present they are attempting to make me pay $96.09 for five days of service. They say they have a new policy that went into effect on January 14th which states if you cancel your account within your billing cycle you pay for the whole month. However none of their customers know about this because it is not reported to them.
I have personal issues that I'm dealing with right now with my mother passing away on January 6th. So the timing of canceling the DirecTV AT&T account was not planned out. The customer service representative never said anything about AT&T new policy which is nothing but down...
Entity
Categories: Consumer fraud
5, Report:
#1464739
Posted Date:
Oct 16 2018
Directv MasTec 2 No Show Install Appointments Nationwide
I had a previously scheduled installation of Directv and 3 genies for Oct 8th from 12-4p and after several attempts for an update on install day I was told at 8p it was cancelled due to lack of man power. It was then rescheduled for today, Oct 16th from 12-4p and after receiving con...
Entity
Categories: Satellite Dish Companies
6, Report:
#1462768
Posted Date:
Sep 28 2018
AT&T DirecTV AT&T Reconnected services without approval then canceled without approval. Now I owe for services I didn't use. Dallas Texas
I am writing this not to complain but to inform you of a large company who demonstrates poor professionalism, communication, and poor service. My story will hopefully help you make the correct decision for your future TV, Internet, and phone needs. In 2015 DirecTV and AT&T merge...
Entity
Categories: Services
7, Report:
#1460872
Posted Date:
Sep 14 2018
DirecTV Now AT&T DIRECTV NOW ATT- FRAUDULANT & DOWNRIGHT UNETHICAL D'iberville Mississippi
While visiting the ATT store in D'iverville, MS to get a cell phone replaced since mine was stolen, we were talked into signing up for DirectTV Now. The two girls acted really funny but I couldn't put my finger on it; still panicking about my iphone being stolen. We'd been...
Entity
Categories: Cable Companies, Cable TV
8, Report:
#1432156
Posted Date:
Mar 02 2018
AT&T/DirecTV Advertised Miles and Visa Gift Card
I was offered 25K miles on AA for starting new service with Directv/At&t. After calling aroud for weeks without getting the points added to my AA account, an at&t representative apologized and said I qualified for a $200 Visa Gift card and she'd throw in a extra $100 for my ...
Entity
Categories: false advertisement
9, Report:
#1415470
Posted Date:
Dec 07 2017
AT&T directv they did not honor their advertising Escondido California
My wife's phone is with verizon and i'm with at&t for a year. According to their christmas promotion, i could buy a new phone and get one free for my wife. after 2 hours and signing papers and they disconnect her verizon phone, they said i wasn't eligible because my phone ...
Entity
Categories: Telephones
10, Report:
#1409510
Posted Date:
Oct 30 2017
DirecTV AT&T/DirecTV Both AT&T and DirecTV billing me for same service Nationwide
I had internet with AT&T and TV with DirecTV. At one time they were billing me separately. Then when the companies merged they started sending me a combined bill. I disconnected my internet (there was no contract) but continued the Direct TV until my contract with them expired in ...
Entity
Categories: Unusual Rip-Off
11, Report:
#1405783
Posted Date:
Oct 12 2017
AT&T / DirecTV DirecTV - A pack of liars Austin, Texas Nationwide
1) I feel that the company, DirecTV, in spite of their denial, is responsible for destroying my old television. Something was electronically miswired or something was magnetic, and caused the TV to electronically burn out. I had to buy another television. Old big s...
Entity
Categories: Satellite Companies
12, Report:
#1328114
Posted Date:
Sep 14 2016
AT&T DirecTv CONSUMER BEWARE Nationwide
BUYER/CUSTOMER BEWARE OF DIRECTV/AT&T!DIRECTV ISSUE:I just got off the phone with AT&T customer service for over an hour for the second time. First time was with AT&T about DirecTv and this time was about AT&T cell phone plans. The first issue went like t...
Entity
Categories: Cellular Phone Companies
13, Report:
#1316642
Posted Date:
Jul 13 2016
at&t DirecTV this account is in my mothers name and they are cancled But are using my bank account to steal the money to pay for her bill. So far they have stollen 370 danville Virginia
my mom signed up with Directv threw at&t she is 80, they lied to her aboout the amount to be payed each month.she used my debt card to open the account.3 months laters at&t told us there contract was nul & void. we shiped back all equipment.Now they are stealing money from my checki...
Entity
Categories: Satellite Companies
14, Report:
#1310178
Posted Date:
Jun 08 2016
Directv AT&T Directv aka AT&T promotional scams Evansville Indiana
I am a new customer thought I was signing up for promotion deal 5090. It was read directv choice package plus AT&T internet for $44.99 per month for twelve months. My sales representative had even stressed that what I was currently paying for cable I would pay the same but get ove...
Entity
Categories: Advertising / Deceptive
15, Report:
#1266870
Posted Date:
Nov 10 2015
AT&T (AT&T U-verse; AT&T Directv) AT&T bureaucratic nightmare, is deceitful and cheats customers Dallas Texas
During our initial installation process of U-verse internet on 25 August 2015, we mentioned to the the technician that we originally requested U-verse TV but were informed during sign-up at the Snellville, GA store that this was unavailable leaving us with only 1 choice; Directv. Th...
Entity
Categories: Cable TV