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  • Report:  #775633

Complaint Review: www.cheaptickets.com - Internet

Reported By:
topgunn_99 - Indianapolis, Indiana, United States of America
Submitted:
Updated:

www.cheaptickets.com
Internet, United States of America
Phone:
Web:
www.cheaptickets.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I utilized www.cheaptickets.com as they offered a rental car for $133 per week if I bought the airline ticket through that site.  I ensured I clicked all appropriate boxes, and took screen shots of each.  The submission page indicated the addition of the rental car.  However, when I received the confirmation there was no mention of the rental car.  When I called them the next available business day, they said there was nothing that could be done.  I told them there was, as I would be contacting the Dept. of Justice and listing their site as a rip off site.

DO NOT USE THIS SITE...they utilize bait and switch.  Stay with the trusted sites.


1 Updates & Rebuttals

Cheaptickets

Chicago,
Illinois,
USA
Your Recent CheapTickets Experience

#2UPDATE Employee

Tue, September 20, 2011

Hi topgunn_99,
 
My name is Shalon with the CheapTickets Customer Relations Team in Chicago. I saw your post and would like to assist. Can you please email to me your CheapTickets Record Locator, and I will review and respond to you. Our email address is [email protected]. Please put attention to me in the subject line; also, include your screen-name and the website you posted on.
 
I look forward to hearing from you.
 
Sincerely,
 
Shalon
CheapTickets Customer Relations
Chicago, IL

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