Tyg
Pahrump,#2General Comment
Wed, January 08, 2014
See here is the problem. You state that you made this purchase in 2011. Its now 2014. After 30 days they are under ZERO obligation to give you ANYTHING back. LEGALY once the return window has closed, they dont have to do diddly squat. So you ended up with the right bed but wrong legs. It wouldnt change the beds ability to allow you to sleep on it. So you DO have a bed. You cannot get a refund 5 months after your purchase, no matter how many negative reports you file.
If you will not give back what you DO have, then they are not going to go forward with a refund. Pretty cut and dry actually. They already have your money and they dont have to give it back as you have a bed from them. To them the case IS resolved. It may not be resolved to YOUR satisfaction but since you chose to fight them on the return, then to them THEY are done with YOU.
You cant sit there and act all self entitled and make demands if your not going to do your part in order to get the refund. Then you post a negative review. ANYONE who reads your post is going to see that YES there were issues and the company tried to do right by you. Your post really reads "This company wont let me keep this bedset AND give me a refund because they made a mistake" Mistakes are going to happen. They are ONLY human. And before you start on your rant, I want you to REALLY look at yourself and then tell everyone that YOU have NEVER EVER MADE A MISTAKE. When you can admit that YOU have never made a mistake, then we will start worshipping YOU in church. Until then YOU need to have MORE patience in dealing with your fellow human beings. They are beutiful imperfect creatures as we all are and events happen that are outside of our control.
time_for_a_revolution
Red Deer,#3Author of original report
Thu, April 07, 2011
April 7/11. Sent another note to Wholesale Furniture Brokers asking where is my refund? They responded by saying that since I won't relinquish the bed without the refund, and they won't process the refund without the bed, we are at an impasse.
They'd have the bed and my money and I'd still have nothing.