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  • Report:  #1465633

Complaint Review: Welectronic (Amazon.com) - Internet

Reported By:
PissedMotherOf2 - Nakina, NC, United States
Submitted:
Updated:

Welectronic (Amazon.com)
Internet, United States
Web:
https://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DE
Tell us has your experience with this business or person been good? What's this?

I work as an assistant which means I depend on my phone. I have to have a working phone at all times to even work. I purchased a phone from welectronic through amazon.com on oct. 9th at first I didn't receive it. When I finally did receive it it wasn't a working phone as advertised it was destroyed non working with bad imei. I contacted amazon to get my money back and was told to contact the seller and allow them 48 hours to respond well they responded with contact Amazon for refund basically refusing well amazon isn't doing anything because they were apparently informed by the seller that they were sending a refund well here it is oct 25th I'm still out of work I have two kids (6 months old and 2 years old) I have to support on my own no money coming in on the verge of completely losing my job and not any effort from the seller to make it right. I have filed a claim against the seller with the better business bureau and contacted my boss (I work as an assistant at a law firm when I am able) about what i can do through the court and I am contacting the local news about the matter and situation it's put me in after going through a hurricane and our state almost being destroyed and getting through that ok now a seller who has no regard for their customers have put my family in a bad situation. I don't see how anyone can knowingly steal from people not knowing how it will affect their life and not care at all. Tomorrow I will be giving all the information about the seller to the local news and talking to them about what it's done to us and how I've been treated and hopefully getting this seller banned from Amazon and the situation resolved since he doesn't seem bothered by the better business bureau! Everyone pray that being on the news opens his eyes so I can go back to work for me and the kids!



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