- Report: #1505338
Complaint Review: Wal-mart - Benson Az
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Wal-mart
211 S Prickly Pear Ave Benson AZ 85602 Benson, 85602 Az, United States
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Wal-mart Trying to find out where they delivered my order? Benson Az
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I made an online order at walmart.com and they were supposed to have my package delivered? which they said it was delivered on February 19th 2021? No package was delivered and I called Walmart? (they are clueless) they put me on hold after I gave her my order number and she put me on hold? and after being hung up on 4 times. I gave up... I'm calling my credit card and canceling my payment. I've been working on finding out where they delivered my order to for the last 13 hours it's a simple process? And I can't understand when did America become so dysfunctional? and still have no clue because nobody seems to know what is up and what is down?
I had my order that was supposed to be delivered to my address that they claim online was delivered to the Walmart store at 211 South prickly Avenue in Benson Arizona and she couldn't figure out what I was trying too find out? Again I said it was supposed to be mailed to my physical address? and it wasn't.. They confirmed it was delivered to the store at 201 S Prickly Pear Ave Benson AZ 85602? it's not that hard to figure out? After calling 4 times and being hung up on I think I'm going to start doing business with Amazon at least they don't lose packages....
1 Updates & Rebuttals
John
Pittsburgh,United States
Benson Walmart very unprofessional.
#2Author of original report
Sun, February 21, 2021
I spend a fortune at Walmart stores but after this run around with not receiving my order and the Benson Walmart score that I called 5 times trying to find out what happened with my order? After I gave the female that answer the phone my tracking number trying to find out where they delivered my package too? She hung up on me. I stated in plain English the proper address that my order was supposed to be delivered too on the 19th of February and as of yet my order has still not been delivered. But after calling Walmart 5 times about this issue and being hung up on 5 times I'm just going to call my credit card and cancel my order and get a refund and I will never shop at Walmart store again.
I will not be dealt with like some chump? I'm a customer who spends a lot of money at Walmart but now I guess I'll be spending a lot of money at Amazon and without customer's the store will go out of business. Nobody seems to want to help at the customers at Benson Walmart they are very unprofessional. They all need to be taught business management? (They are so unprofessional) but they sure like to take your money.
After being treated like a nobody and being hung up on five times I will never shop Walmart again. This store is totally unprofessional and they don't care about the customer service all they care about is taking your money out of your wallet.
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