- Report: #1444349
Complaint Review: VIP Member Store -
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Author Confirmed
Why?
VIP Member Store
United States
Phone:
1-800-553- 7257
Web:
https://www.vipmemberstore.com/nightvision1/index.php
Categories:
Business Rating:
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VIP Member Store Overcharged; did not send product; tried to sign me up for regular subscription to their online store with no warning Internet
In January 2018, I ordered two pair of HD sunglasses that were advertised as buy two for the price of one ($29.95 for one pair). I noticed on the email confirmation that (1) they charged me for two pair ($59.90), and (2) they tried to sign me up for a subscription to their "member store" for a monthly fee, without any previous alert about this and without my permission to do this.
I contacted them on the next business day, and informed them that (1) they overcharged me, and (2) that I have no interest in being a member of their online store. This took awhile, but they agreed to take my name off their member list, and that they would refund me the $29.95 overcharge. They said I would receive the glasses in about 8 weeks (which of course is ridiculously slow). They DID refund the $29.95 overcharge.
It is now about 16 weeks, and I have not received any glasses, nor any updates of delivery, or any other communication. I have emailed them, telling them to refund me the other $29.95 and have heard nothing back from them.
This place is a scam, and I encourage everyone to steer clear of any promotions they might offer. I had foolishly responded to this ad on Facebook, and will never respond to another ad on FB.
