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  • Report:  #601684

Complaint Review: Van Chevrolet - Carrollton Internet

Reported By:
Mark - Irving, Texas, United States of America
Submitted:
Updated:

Van Chevrolet
1700 S Interstate 35e Carrollton, 75006 Internet, United States of America
Phone:
972-389-6700
Web:
www.yesvancan.com
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I received one of those direct mail flyer inviting me to visit Van Chevrolet. The flyer stated that if I come out and visit the dealership, and test drive a car, I would get a fre oil change and vehicle detailing.

Once I appeared on the lot, I was swarmed by sales men who immediately started to evaluate my vehicle. I told them I was just interested in a test drive, but would not be purchasing that day. Regardless, they still went about doing an appraisal on my vehicle, and came back with a very low ball offer. They offered me $4500 for my vehicle, where at another dealership, I was offered $7000.

They said I could not have the oil change, and vehicle washed until I completed my test drive of one of thiers. They have a very small lot, and not much of a selection, so I decided to take an ugly gray truck out for a spin, and they continued to hound me about purchasing their vehicle, when I told them I would not except that low of a price exchange for my vehicle.

At this time, they took my vehicle to the back for the supposed oil change and wash. I waited in the service room for an hour and a half. When they said "oh, by the way, your vehicle is in back and ready for you to pick up.

The first thing I noticed is the dirt still on my vehicle, and not a drop of water on it. Furthermore, I pulled off the lot, pulled to the side of the road, and checked my oil. It had never been changed, and was actually a quart low.

It is my belief, that when I did not agree to their rediculus purchase terms, they decided to not honor their mailed out offer.

They store is filled with shisters, and rip off artist,  along with their vehicle being way over priced.

Rule of thumb: "Van Can't". If your looking for a new or used Chevrolet, I recomend Classic Chevrolet in Grapevine. Don't waste you time at Van Chevrolet unless you don't have a problem being over charged, and laughed at on your way out the door.

Mark

Irving, TX



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