- Report: #1468551
Complaint Review: United Lead Group - San Francisco California
Reported By:
KW -
San Diego, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
United Lead Group
1 Market St San Francisco, 94105 California, United States
Phone:
(888) 946-8648
Web:
www.Unitedleadgroup.com
Categories:
Business Rating:
(0)
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United Lead Group Eric Rosenthal Bought leads and never received! San Francisco California
A note to my colleagues re UNITED LEAD GROUP & ERIC ROSENTHAL out of San Francisco, CA!
This 'Lead' Company sold us on trying their Live Lead Transfer product, took our money for their 'minimum order', and then proceeded to:
-Blind Transfer callers who, when I answered, stated "YOU CALLED ME!, WHAT DO YOU WANT!"
-Began getting DOZENS of callers irate that I had texted them and they demanded to be 'taken off this list' (which I had NO Control nor knowledge of such list!!). Apparently, they do mass texting with my phone # without telling me, putting us in jeopardy of getting online complaints!
-I called Eric Rosenthal, our Rep, to find out what was going on! He stated he was sorry and would get it fixed, and make sure that I received at least 4 Quality Live Leads/day. I asked for a refund, as I was NOT getting the leads as had been discussed and agreed to, and that their Telemarketers seemed to be simply getting these 'prospects' on the telephone and blind transfering to me! He stated 'We Don't Give Refunds' but will make sure I get the 3 quality leads per day 'they're known for'!
-I've gotten exactly 0.00 leads, our funds are still in their pockets! This round robin has now been repeated multiple times!
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Here's an email from Rosenthal:
Eric Rosenthal . Thu, Nov 8, 11:00 AM
to me
Tuesday we will be up and running again.
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Have Received 0.00 Live Leads since that along with no return calls, etc!
On Nov 30th, received his mass sales email and responded with "Been getting exactly 0.00 calls from United Lead Group. Did you think I'm not going to do anything as you pretend to disappear with the rest of our funds??"
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His reply once again!:
Eric Rosenthal Fri, Nov 30, 2:18 PM (0 minutes ago)
to me
"Your campaign will be live and active Monday."
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Have Received 0.00 Live Leads since that along with no return calls, etc!
-A complete joke and Horrific experience, DO NOT USE this so called 'Company'.
BUYER BEWARE!! SPREAD THE WORD!!
1 Updates & Rebuttals
Data Team
San Francisco,California,
United States
false claim
#2UPDATE Employee
Thu, December 13, 2018
We have recored phone calls showing you your team taking applications. We are happy to offer you a FULL REFUND issued in store credit that can be used towards any other products or services.
We have a no refund policy that is clearly displayed on our website, marketing materal and invoices.
Remember we sell LEADS not closed deals. It was our job to get your phone to ring and for your team to take applications. We did just that. Feel free to contact us anytime. (888) 946-8648
