- Report: #1427388
Complaint Review: Tuffy Walled Lake Michigan - Walled Lake Michigan
Reported By:
Steve -
Walled Lake, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Tuffy Walled Lake Michigan
784 North Pontia Trail Walled Lake, 48390 Michigan, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tuffy Walled Lake Michigan Tuffy Auto Service Center Predatory Pricing and SABOTAGE Walled Lake Michigan
Report Attachments
BRING LOTS OF CASH! - My first visit to Tuffy's in Walled Lake was an overcharge experience from hell. I took in a Ford Explorer that needed an EGR valve replacement and a Rear Brake quote. The two piece EGR part was about $100. I received a quote for $600... umm.. two nuts that you heat and twist off, top of the engine, so nothing moved! $600. I told the owner "Its just an EGR replacement, how do you justify $600..... ?? I asked to speak to the mechanic that quoted it.... and he was just too busy to walk over 20 feet to explain how a 30 minute labor job would be $600!!
And if that isnt enough... the "knock" noise when I hit the brakes??? quoted $900 (REAR BRAKES ONLY !) Told me all the internals of back brakes and pads would be replaced (less than $100 in parts, which the parts didnt need replacing) Took the tire off myself, took pictures, the brake pads weren't even at half-life.
Turned down the "work" and "quote", as the car DID NOT NEED $1600 OF REPAIRS. The truck had a flat tire the next day.... due to a screw driven in the rear tire, undoubtly done by the shop cause I turned down their "service" I took off the tire and took pictures of perfectly good internals and brake pads. TUFFY CORPORATE, WHY ARENT YOU CALLING ME ???? And.... they cranked on the lug nuts SO TIGHT because I turned down their "service" See picture of my 4-way that broke as I tried to remove the lug nuts the next day. Had to pay someone to remove all lugs nuts and install properly.
Now after the first drive since service, the 4 wheel drive hubs are completely wasted... wonder how they sabataged those as well. Took truck to another local place... they replaced EGR for $125 AND removed all the lug nuts. They quote the rear brakes to just get some lubrication.
$125.00 versus Tuffy's $1643.00 Quotation. You need to trust your Mechanic,.... there is NOTHING to trust with these guys.
I gave two Stars, because the Quote was produced very quickly!
Ask auto parts suppliers about shady Tuffy.
How do I know the screw was them ? The screw was pushed into the tire...in the low ridge.. and pushed flush with the low point of rubber!...because he had to quote me, and I didn't buy!!
