- Report: #1385499
Complaint Review: TruGreen Lawn Care - Nationwide
Reported By:
Covey -
Lynchburg, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TruGreen Lawn Care
Nationwide, USA
Phone:
(866) 319-4936
Web:
www.trugreen.com
Categories:
Business Rating:
(0)
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TruGreen Lawn Care Money Flushed Down the Drain - TruGreen Lynchburg Virginia
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TruGreen Lawn Care: I have had the company for 5 years. I have spent around 2,500$ to have a beautiful green lawn. My lawn was green when I started with the company but now I have BARE SPOTS of dirt, weeds, all told an embarrasing yard although I pay for monthly "treatments" and annual seedings. I CALL the company and they send someone out to "check" on the problem and the problem just gets worse.
So to the TruGreen Rep who responds to this - I DON"T care about your nice platitudes - I WANT THE PRODUCT I PAYED FOR!!! And if you are too clueless to figure it out - look at the company name - TRU GREEN... LAWN, NOT MY GREEN DOLLARS IN YOUR POCKET!
I LOVE a green yard full of fescue, so the TruGreen "ugliness" that is my yard now- I wander through pulling weeds, wondering if I could shoot by the hardware store to pick up spray to kill weeds growing up the fence and buy bags of grass seed to put down in all of the bare areas. THEN I remember - Oh, I have a yard company. I'm actually already PAYING someone to take care of this.
TRUGREEN - IS A SCAM.
AS for the Manager - JOHN Grzanko (mispelled). - He never calls. You will be told that he will call. The call center will tell you. The reps will tell you. I have sent pictures by text of my yard for months to send to John. And yet - this gentleman never shows up. (- And I have text trails of dates and people that promised he would call.) I have talked to so many people there!
The products - are not good. I believe the grass seed this year they put down is not a viable product. This company used to be ChemLawn and they have tweaked mother nature so much that, I believe that every year is shot in the dark to see if that years grass seed will actually grow in a yard as compared to a lab. Guess what - this years seed - an absolute DISASTER.
Oh, 2 years in a row - I have requested seeding and the previous year - my entire yard was not seeded. Last year, the front portion was not seeded but the side and back were. Funny thing - the front is the ONLY part that looks good. Sod that we put in ourselves 5 years ago - which again leads me to the conclusion that TruGreen seed is VERY POOR IN QUALITY. Also, I love depending on a company that is 100% unreliable. If you are hired to seed - SEED THE LAWN!
DO NOT GET TRUGREEN - if you are considering it - Please go to the bank, withdraw 1,000$ in 100$ bill increments and flush it down the toilet quickly. Then go dig bare spots in your yard, transplant some weeds into it and enjoy the sensation of TruGreen lawn care success: EXPENSIVE TOTAL DESTRUCTION OF YOUR YARD. You can be the laughing stock of your neighborhood when they put their company sign on the embarrassing mess that THEY create.
5 YEARS - around 2,500$ - beautiful yard - FLUSH!!!
