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  • Report:  #216531

Complaint Review: TRACFONE WIRELESS - Miami Florida Nationwide

Reported By:
- bogota, Other,
Submitted:
Updated:

TRACFONE WIRELESS
8390 North West 25th Street Miami Florida, 33122 Nationwide, U.S.A.
Phone:
18884425096
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Tracfone Wireless is taking an unfair advantage, exploiting people from other countries like belice phillipines colombia argentina guatemala paying 3 dollars per hour to its workers, to do a very hard and second after second stressing job and giving workers 10 minutes brakes every 6 hours giving customer service all over the United Estates not caring for the safety or health of its workers. Using another company's name to avoid the correct payment to its workers this is why so many customers say the do not understand the representatives who answer the 1-800 number. This workers are being treated something near as slaves, and tracfone wireless is taking an unfair advantage only because the people need money demanding workers to work as if the were American citizens and paying them 3 dollars per hour while an illegal person in the US is making 8 dollars per hour. Not to mention the locations of the call center or the working conditions.

When representatives are asked by customers were they are located they have to sayMr, Mrs (customers name) we are part of an international company and we assist customers within the US and overseas I am located in (country-city), however our corporate offices are located in Miami, if the workers are part of an international company how come they are not treated and paid as one, they don't even have contract with tracfone wireless this is not right!

This workers went to school, college, or learned by themselves the English language and deserve respect, IBM, MICROSOFT CITIBANK and other international companies dont't treat their workers on other countries like slaves, they pay them fairly, tracfone besides of laying to the customers giving them refurbished phones as new, promising things they never do among other things, they also lie to the US and many other countries.

Jose

bogota
Colombia


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