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  • Report:  #180212

Complaint Review: TracFone Wireless - Miami Florida

Reported By:
- FLORENCE, Arizona,
Submitted:
Updated:

TracFone Wireless
8390 N.W. 25th/ St. Miami, 33122 Florida, U.S.A.
Phone:
800-339-9345
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On Feb. 14 I bought a replacement phone to reactivate and since that time I have spent over 3 weeks and countless hours on the phone with 13 tech reps, 2 supervisors, and 1 person from the complaint dept. I have been assigned 7 different case numbers(they assign case numbers when there is a problem) trying to resolve this problem. They have sent another phone with new SIM card and then sent another SIM card (3 new SIM cards total) and I am still without service. I would have given up many days ago but I have 1440 minutes on my phone. This has turned into a nightmare. I do not think Ripleys Believe It Or Not would even believe this story, but unfortunately it is all true.

Andrew

FLORENCE, Arizona
U.S.A.


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