Charge.Com sold me "equipment and software" to set up a Merchant Account I use on the web. As it developed, the 'software' falls far far short of my needs, and I moved quickly to replace it.
Total Merchant Services sold me "equipment and software" to set up a new Merchant Account for use on the web. As it developed, when I tried to get the new account set up, I discovered that the "equipment and software" were identical to Charge.Com's package.
Turns out Charge.Com is a reseller for Total Merchant Services. TMS was aware that the packages were identical, but promised me better service than Charge.Com Administration at TMS admitted that I did not have to pay for the pacakage again, but will not remit the $ 1,200.00 debited directly from my Checking Account, quoting the 7 days return request in writing, window policy. My position is, since I have received NOTHING for that payment, there is no legally binding contract. They have robbed me.
So I have an e-commerce pacakge that is practically unusable, and worse, that I have paid TWICE for, a total of $ 2,300.00 Help?
Art Morgan Image Styling