- Report: #1500426
Complaint Review: Total Home Protection -
-
Author Not Confirmed
Why?
Total Home Protection
United States
Web:
totalhomeprotection.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Total Home Protection This company is a scam & does not pay their claims.
The only reason they are getting one star is because I can't go lower. This is the worst home warranty company I have ever dealt with. Their customer service is non existent. They only paid one claim out of 7 that I filed. Your claim is assigned to a "claims manager" & then the contractor has to take photos of the issue. They always manage to find a loophole in order to not pay your claim.
They even sent a contractor to my home that insisted I pay cash for everything & I never heard from or saw him again. This company is a scam & the coverage is worthless, however when the salesperson is selling you the coverage, they claim that everything is covered. In addition, they charged me last month after trying to cancel for weeks & have as of yet refunded my money.
