- Report: #1431733
Complaint Review: TBI Smart Home Solutions AKA Eric Roden AKA E4 Control AKA Toll Brothers - Horsham Township Pennsylvania
Reported By:
Paul -
CARLSBAD, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TBI Smart Home Solutions AKA Eric Roden AKA E4 Control AKA Toll Brothers
250 Gibraltar Road Horsham Township, 19044 Pennsylvania, United States
Phone:
800-944-2522
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
TBI Smart Home Solutions, AKA Eric Roden, AKA E4 Control, AKA Toll Brothers Disabled Alarm System, Left home unprotected and did not check equipment or rush to get it fixed Horsham Township Pennsylvania
ATTENTIONS TOLL BROTHERS HOMEOWNERS WHO DEAL WITH TBI SOLUTIONS ALARM.COM AND E4 CONTROL SYSTEMS!
This company sucks please do not use them they are unsafe and unknowledgeable, they disconnected my alarm system and will not send someone out to fix it they had a shady guy do the system upgrade he did not test or show us how it works he did not connect my smart devices to the new system, he had no knowledge of any integration and left my home unprotected.
TBI is then Alarm company formally Westminster Security and they are unprofessional and unknowledgeable the same as E4. I am on a personal crusade to notify the public and homeowners in the ridge or homes toll brothers builds to opt out of TBI and control 4 and go with ADT and another security company and home install company for pre-wire, speakers, and smart home solutions.
HOMEOWNER BEWARE, Do not roll the dice on the safety of your home, Eric Roden and TBI should be ashamed of themselves for the unprofessional and lazy attitude to fix an alarm system they disabled in a multi-million dollar home and I'm sure I'm not the first. They should have a tech here today not Friday it's of no importance to them were just another customer.
Any questions please contact me so I can give you knowledgeable advice to help you make better choices.
