- Report: #1453031
Complaint Review: Talkatone - Palo Alta California
Reported By:
Daniel -
Ft Lauderdale, FL, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Talkatone
1880 Embarcadero Rd Palo Alta, 94303 California, United States
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Talkatone Ooma Ignored a major problem regarding services offered. Palo Alta California
I was using this company's internet /wi-fi phone service. They offer basic services free and then charge for upgrades.
I had an assigned VOIP number. My cell phone was erased and I had to reinstall the Talkatone app with my assigned number;
I was not able to do this. i tried contacting customer service and got no response; they only have email and NO phone supoort.
I have to get another service now, and notify everyone of my new phone number, which is a major headache.
1 Updates & Rebuttals
Dan
Ft Lauderdale,Florida,
United States
Answer
#2Author of original report
Mon, July 23, 2018
Talkatone finally has addressed my complaint. They informed me that due to one of their issues, I have to get a new number. i have my current number advertised and business cards printed. I don't know what the final outcome will be.
