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  • Report:  #1673

Complaint Review: Superstar Sales Inc. - Nationwide

Reported By:
- Burbank, CA,
Submitted:
Tue, March 28, 2000
Updated:
Mon, August 11, 2008

Superstar Sales Inc.
Nationwide, U.S.A.
Web:
N/A
Categories:
Sales People

On January 28, 2000 I purchased a subscription for Metropolitan

Home(12 issues). A young man trying to win a trip to Europe,and

trying to further his education was working as a sales representative

for Superstars Sales, Inc. He claimed that if he sold a certain

amount he would not only win a trip to Europe, but also win a

scholarship for college. D. Dake Hannkey, sales rep No.85, sold

me on the educational part of the sales pitch. Like many other

Americans, I believe that our youth deserves a good education, if

helping this young man represented spending $50.00 I really didn't mind.

But, after reviewing the information with my husband, I felt that in reality

we weren't actually helping this young man, but the company who is exploiting

him. So,on January 30, 2000 I submitted a request via electronic mail to cancel the order.([email protected])

According to the terms and conditions if the order was canceled within 3

days of the time of purchase, no charge should have taken effect.

However, on February 7, 2000 my check was cashed.

The receipt of this order No. 5481682 indicated to contact the comapny

through this e-mail address or call an out of state number. I opted

to contact them via electronic mail since it was cheaper.

However,I haven't received any response or information from the company

regarding this matter.

Today, after 3 months of wait I send them another e-mail,kindly requesting

the full refund of this order plus an additional $5.00 processing fee charged

by my banking institution after an advance of my line of credit took place to

cover this check. I also requested a response, otherwise I would take legal

action.

If you have any questions or need further information you can contact me

at the address provided or through electronic mail.

Barbara R. Stoliker

340 N. Frederic St.

Burbank, CA 91505

Click here to read other Rip Off Reports on Superstar Sales, Inc.



2 Updates & Rebuttals

Tiffany

Gig Harbor,
Washington,
U.S.A.
superstar sales

#2UPDATE EX-employee responds

Mon, August 11, 2008

Its not anyone elses fault that Colorado ppl are cranky and rude. Most of you guys are straight up mean when it comes to solicitors...but its not the Jones', its me right? idk..


Lee

Colorado Springs,
Colorado,
U.S.A.
Superstar sales Inc

#3Consumer Comment

Thu, September 01, 2005

Did you ever get your money back? I had to call the attorney General on this one. This is not right, I summited the first day to cancel my order. I finally got through to someone and they told me they did not recieve my cancelation!! I asked to speak to someone in charge and she put me through to a answering machine. I left two messages the second was that I called the BBB and attorney General in Washington state. Someone called back and said my refund would be in tomorrow, I said the matter was still not closed after I saw this site.

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