• Report:  #1308

Complaint Review: sprint pcs - london Kentucky

Reported By:
Mon, February 21, 2000

sprint pcs
p.o. box 8077 london, 40742 Kentucky, U.S.A.
Cellular Phone Companies
Tell us has your experience with this business or person been good? What's this?
in june of 1998, i cancelled my 2 cellular accounts with sprint. i then double checked that both acounts were paid in full with the local dealer and was assured that they were. from that point on i received no statements until january of 1999 when i was contacted by a collection agency that i had an outstanding debt with sprint, which i immediately paid just to get it cleared up, figuring i would be reimbursed when the mess got cleared up. i applied for a credit card in sept of 1999 and with denied due to the writing off of the debt by sprint. upon finally getting in touch with a sprint representative, the person showed no understanding and would only follow their guidelines and not at all look further into the matter. until now i had given up due to the fact that they are a huge company and i had no chance of getting anywhere but more frustration. i also have been more recently frustrated by sprint pcs in that they seemed to knowingly have put me on a plan that i not only did not ask for but one that they knew they would profit more from. when i confronted them on it their response was that their system only shows the current plan and there is nothing they can do about previous plans.

Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!