- Report: #1199904
Complaint Review: Sprint Nextel - Internet
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Author Not Confirmed
Why?
Sprint Nextel
Internet, USA
Web:
Sprint.com
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Sprint Nextel Business Unlimited data plan terminated for overuse Evansville Indiana
Enrolled in a unlimited business plan with Sprint in 2012. Sprint decided to cancel the service at the eve of 2 years anniversary. When contacted we received these boggus reasons
1. Overusage ( This is a business and we purchased unlimited data plan) False advertizing. Never had any complaint the first year by Sprint!!!
2. excessive roaming ( Flat lie, the device never left the physical premices of the business)
3. Equipment out dated to support 4G ( our modem is a Sierra 4G)
Had the rudest people in customer care, waited ten days with no internet to finally tell me that service cannot be re-established.
4. Filed a complain to BBB and FTC, I am seeing legal counsel
