The FTC (Federal Trade Commission) cracked down on CompUSA recently when one of their vendors went bust and failed to pay rebates due customers. They made CompUSA pay all the missing rebates!
I'm due $120 by Soyo on three different rebates from early August 2004 and I haven't received a thing. Looking at this and other complaint websites I'm not alone. If everybody they've screwed complains to the FTC then they'll pull their chain.
Goto the following link to get the FTC's online complaint form:
This is a general purpose complaint form so some of the boxes don't apply; they can be left blank. Fill in the subject/Company address-phone-email-website EXACTLY as shown below, even if your rebate went somewhere else. ITS IMPORTANT THAT THESE COMPLAINTS BE CONSISTENT SO THAT THE FTC's COMPLAINT DATABASE SCREAMS "PROBLEM"!
Fill in your personal information as requested by the form.
Subject of your complaint: Computers/Internet Services
Company Name: SOYO GROUP INC.
Company Address: 1420 S. Vintage Ave.
Ontario, CA 91761
Company Phone: 909-292-2500
Comapny Website: [url]http://www.soyogroup.com/[/url]
Company email: [url]http://www.soyogroup.com/corporate/contact_email.php[/url]
In the complaint box put: "Failure to pay rebate." Add whatever details (amounts/dates/followup) that you feel explain your situation. Don't go overboard.