Tue, November 09, 2004
I also have the 271 model phone. I understand your frustration, but have to say that the 271 can be tricky to set up, but once completed, is Super easy! If you still have the phone and want to get the most from the features call SBC 800-585-7928, even though the phone is a close out model, it still a 1 year manufaturer warranty. Sounds like you need to talk to equip support for help setting it. They will walk you through from start to finish with the phone. Hope this helps. I couldn't be more pleased with the performance of mine.