- Report: #1271870
Complaint Review: SLEEPY'S - HICKSVILLE New York
Reported By:
LOO -
CHESTNUT HILL, Massachusetts, USA
Submitted:
Updated:
-
Author Confirmed
Why?
SLEEPY'S
HICKSVILLE, New York, USA
Phone:
516 861 8800
Web:
WWW.SLEEPY'S.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SLEEPY'S SALESMAN SLEEPY IS A PITIFUL COMPANY TO BUY FROM HICKSVILLE New York
I bought a Tempurpedic mattress from Sleepy's. I specifically asked if the mattress gave off a smell. The salesman told me that it did absolutely no such thing. At the time of the order, the salesman told me that I could get a refund if I was not pleased, no questions asked. I placed my order and the mattress was delivered.
I slept on the mattress the first night. I got up the next morning very dizzy. I stopped myself from falling by sitting on the floor. Then I noticed a rash on my face. The mattress smells so bad that I have had the windows open in my house for 6 days, and I cannot get rid of the smell. My entire house has such a smell that I have been sleeping at a friend's house.
I finally called Sleepy's and they said that they can only replace the mattress, and will not refund. Needless to say, I do not want to do business with this company and I'll probably have to bring about a lawsuit to get my refund of $2500.
1 Updates & Rebuttals
Sleepy's Customer Care
Hicksville,New York,
USA
Case #01646029
#2UPDATE Employee
Tue, January 12, 2016
We're sorry to hear about your previous experience with your mattress. We would love a chance to help address your concerns. Please email us at [email protected] your order #, contact information, and reference case #01646029. We look forward to hearing from you.
