I was shocked and disappointed to report that after four months of waiting from the time I originally placed my order, I finally received my shipment of lamb yesterday. It arrived completely thawed - warm - and bloody. The delivery box was leaking blood all over the floor. There was no dry ice, or indication there had ever been any.
In checking the UPS shipment log - I was equally shocked to discover that your company sent this delivery UPS Ground. ??? Having lived in Texas for more than 8 years, I am all too familiar with the summers there - and cannot fathom why you would choose to send a highly perishable food item anything buy overnight air delivery?
I have contacted the company by both email and phone, as has Groupon (I originally purchased this through Groupon), to no avail. No reply, no respone, no one answers the phone.